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A8. A description of the Proposer's candidate on -site technician's and backup technicians' <br />working knowledge of, skills in, and experience with Category 5 cabling and termination in <br />accordance with the Electronic Industries Association/ Telecommunications Industry <br />Association (EIA/TIA) standard practices. ? <br />{ref. section 6.2.g} <br />n/a <br />A9. Provide evidence of any training to Item A8 above. <br />{ref. section 6.2.g} <br />n/a <br />Respond to each of the following services sought by the City and related terms and conditions as the <br />Proposer's willingness and ability to provide or comply. Identify any exceptions. <br />{ref. section 6.2.h} <br />Willln 8� able to rovide and or com 1 <br />5.2 General Services 8c Support <br />The City seeks a term of three (3) years with possible ® res 0 �vo <br />extensions of three (3) additional one -year periods at the <br />Cit 's discretion. <br />a � ' �' n y,� a t. n ¢ 5r! m m � ry 'R5 t:. � nom; i tN 5v s a o h <br />i .J �Ci �%i<F., �a�'a�� ,r avaa�... °�°rs #i�k1+ <, :+". ��`S � <���`Fa ,e3 F�'�'C� xyY.. r.��.a� "ai,�e �Y�_ "",'Q {z _ i rc � x .�'�.. �`S'�* rys 1 <br />The City seeks a Vendor to provide full - service maintenance 0 Yes ® No <br />for the City's NEC Telephone System network. <br />Ve <br />• Provide an on -site service technician to perform repair <br />0 Yes � No <br />services and MAC's. (See section 5.3) <br />• Provide all required maintenance (parts and labor) and <br />� Yes © No <br />maintain the equipment in good operating condition in <br />accordance with the manufacturer's technical <br />specifications. This is to include the most current software <br />release for all telecommunications equipment at no <br />additional charge to the City. <br />• Use only original equipment manufacturer (OEM) parts for <br />� Yes ® No <br />repair or replacement of defective equipment such as <br />circuit cards and telephone instruments (including corded <br />and cordless telephones as well as hands -free headsets <br />and amplifiers - PLANTRONICS) at no additional charge to <br />• Perform preventive maintenance of all systems and 0 res 0 rvo <br />equipment at a minimum in accordance with <br />manufacturer's specifications and /or requirements for the <br />equipment, Whichever is greater. <br />Preventive maintenance shall be performed on a 0 Yes 0 No <br />schedule which is workable with the City's operating <br />requirements and which is mutually acceptable to the <br />23 <br />