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City of Santa Ana <br />Performance Outcome Tracking <br />Activity/ <br />Program <br />Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Emergency <br />Track individuals who <br />50% of <br />Number of homeless persons given <br />Shelter <br />received support services that <br />individuals /households that <br />overnight shelter <br />purpose of creating <br />were linked to one or more <br />are provided with <br />AND <br />Suitable Living <br />additional support service <br />emergency shelter will <br />Number of beds created in overnight <br />Environments <br />and /or appropriate housing. <br />transition to interim housing <br />shelter or other emergency housing <br />(i.e., transitional housing). <br />Describe how you will gather the tracking information, noted above, for that activity. <br />Several years ago, Human Options, along with Westec,lnc., developed its own evaluation tool to <br />measure the success of the participants going through its emergency shelter program. The tool is called <br />the "Client Strengths Assessment" and it is administered to all clients at program entry and at program <br />exit. This evaluation tool is designed to measure improvements in: Client's economic resources and self - <br />sufficiency, empowerment and self concept, knowledge of domestic violence issues, parenting skills and <br />children's progress and obtainment of violence -free housing. <br />Human Options also hs a client tracking and data collection system that tracks all the services the client <br />receives while they are in the shelter including number who were homeless at entry, number of referrals to <br />other agncies, number of bed nights spent at the shelter and housing obtained at exit. <br />Exhibit A -1 <br />Page 1 of 1 <br />