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<br /> <br /> <br /> <br /> <br /> <br /> <br /> PROCEDURES FOR HANDLING NON-CRIMINAL <br /> <br /> COMPLAINTS <br /> <br /> <br /> No later than <br /> 180 days of <br /> alleged Handling of complaints filed at LWIA level arising in connection with <br /> discrimination WIA programs operated by LWIAs <br /> <br /> <br /> Informal Resolution Process <br /> <br /> <br /> <br /> Filing of Complaint/Request for Hearing <br /> <br /> 0 <br /> Notice of Hearing issued by LWIA o <br /> <br /> <br /> Hearing Conducted <br /> <br /> <br /> LWIA Decision within 60 days <br /> <br /> <br /> <br /> <br /> Unsatisfactory Decision or LWIA Decision not issued within 60 days <br /> Within 10 days of ° <br /> receipt of o <br /> unsatisfactory <br /> decision or 10 <br /> days from date Request for State Review w <br /> LWIA decision o <br /> should have been <br /> issued. Governor's Decision issued by State Review Panel <br /> <br /> <br /> If no decision issued by State Review Panel <br /> <br /> <br /> Appeal to DOL <br /> <br /> EXHIBIT C <br /> <br /> 25K-61 page 39 of 54 <br />