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<br /> <br /> <br /> <br /> <br /> <br /> 2. In cases where areas of authority overlap, it is the responsibility of the EEO <br /> <br /> Officer to advise the complainant of the existence of State, Federal and other <br /> proper action agencies, which may also have a bearing. <br /> <br /> 3. Complainants alleging discrimination under this part will be made aware of their <br /> right to file directly with the Office of Civil Rights (OCR), U.S. Department of <br /> Labor and applicable procedures. <br /> <br /> 4. Complainants must file their complaint directly with: <br /> <br /> Anita Queen <br /> Sr. Personnel Analyst - EEO Officer <br /> 20 Civic Center Drive, M-24 <br /> Santa Ana, CA 92701 <br /> (714) 647-5157 <br /> <br /> VI. Procedures for Handling Handicap Complaints by <br /> <br /> Participants <br /> <br /> Complaints alleging discrimination on the basis of handicap will be filed and processed <br /> under the Department of Labor regulations implementing Section 504 of the <br /> Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32. <br /> <br /> 1. Complaints must exhaust the Santa Ana LWIA's informal resolution <br /> procedures before filing their complaint with OCR. <br /> <br /> 2. Complainants will be made aware of the 180 days requirement in which to <br /> file his/her complaint. <br /> <br /> A. Procedures at the LWIA Level <br /> <br /> 1. The complainant shall file his/her complaint directly with the Santa Ana LWIA. <br /> <br /> Upon receipt of the complaint, the EEO Officer shall investigate and gather <br /> information concerning the complaint. <br /> <br /> 2. An informal conference will be held with the parties concerned in an effort to <br /> resolve the issue(s). The complainant has the right to be present and may be <br /> represented during the conference. <br /> <br /> 3. The Santa Ana LWIA shall issue in writing its decision to the complainant no <br /> later than thirty (30) days after the filing of the complaint. <br /> <br /> <br /> EXHIBIT C <br /> <br /> 25K-62 Page 40 of 54 <br />