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25H - AGMT - KIOSK AND PAYMENT PROCESSING SRVS
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06/18/2012
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25H - AGMT - KIOSK AND PAYMENT PROCESSING SRVS
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6/18/2012 2:12:31 PM
Creation date
6/18/2012 2:12:28 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25H
Date
6/18/2012
Destruction Year
2017
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k <br />• Customer transactions detail (kiosk transaction with picture of depositor; kiosk cash <br />transactions; kiosk credit card transactions; web/IVR credit card transactions; <br />address of record); and <br />• Capability to export results to Excel. <br />b. Contractor agrees to provide services allowing additional kiosk payments, such as building <br />permit, if requested, under the same quoted fee structure and conditions. <br />c. Contractor shall provide all necessary training with respect to the use and operation of <br />equipment and account managing at no additional cost to City. <br />d. Contractor shall not release any confidential information regarding any customer to a third <br />party without the City's prior written consent. <br />e. Contractor shall perform background checks on all of its employees assigned to provide <br />service hereunder. <br />f. Contractor shall, to the extent practicable, endeavor to collaborate with City's contracted e- <br />payment vendor, TransFirst, for the provision of services hereunder. <br />B. COMPENSATION <br />1. Contractor shall be compensated in accordance with the fee schedule attached hereto as <br />Attachment 1. <br />C. TERM <br />1. Paragraph 3.1 of the body of this Agreement is amended to read as follows: <br />3.1 The term of this Agreement shall be from July 1, 2012 through June 30, 2013, unless <br />otherwise terminated as provided below. This Agreement will not automatically renew but may be <br />renewed for four (4) additional one-year terms (each a "Renewal Term") by mutual, written <br />agreement of the parties. Such renewal shall be in the form of an amendment to the Agreement. <br />D. REPRESENTATIVES <br />The parties' respective Project Managers shall be: <br />For Ci : For Contractor: <br />Treasurer - Christine Duarte Cliff Dean <br />City of Santa Ana LD Systems <br />20 Civic Center Plaza (M-) 4200 International Parkway <br />Santa Ana, CA 92702 Carrollton, TX 75007 <br />(714) 647-5335 (972) 862-4327 <br />cduarte _santa-ana.oM cliff@ldsystemsinfo.com <br />6/5,112 8 ot,9 <br /> 25H-11
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