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25H - AGMT - KIOSK AND PAYMENT PROCESSING SRVS
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06/18/2012
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25H - AGMT - KIOSK AND PAYMENT PROCESSING SRVS
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6/18/2012 2:12:31 PM
Creation date
6/18/2012 2:12:28 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25H
Date
6/18/2012
Destruction Year
2017
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5. Transactions. <br />a. City shall be responsible for maintaining a sufficient amount of cash in the kiosk and taking <br />cash from kiosk on a regular basis. City shall reconcile accounts serviced through the <br />kiosk. <br />b. Contractor shall develop and install an interface with Innova, the City cashiering system, <br />allowing City Treasury customers to utilize the kiosk to pay municipal utility bills, business <br />licenses, dog licenses, and parking citations with cash, check or credit card, at the <br />Contractor's kiosk. All transactions shall be made in real time. Payments shall be accepted <br />twenty-four (24) hours per day, seven (7) days per week. The interface shall include <br />development, testing and live integration, and shall be completed within forty-five (45) days <br />from the date of this Agreement. <br />c. Contractor shall develop an interface to allow City customers to utilize the kiosk to load or <br />withdraw funds from the CardFlex debit card sponsored by City. The interface shall include <br />development, testing and live integration, and shall be completed within forty-five (45) days <br />from the date of this Agreement. <br />d. Contractor shall guarantee that transactions performed at the kiosk will comply with all <br />Federal, State and local laws, rules and regulations, including Payment Card Industry Data <br />Security Standard (PCI DSS). <br />6. Website/Treasury Cashiering System, <br />a. Contractor kiosk shall provide to City, via Innova interface, a real-time listing of all <br />deposits/payments made via the kiosk. Contractor interface shall permit the appropriate <br />City personnel to confirm each individual transaction. <br />b. Contractor shall, at no additional cost to City, interface with the City's Innova Cashiering <br />system during the term of this Agreement. <br />c. Contractor is responsible for maintenance and repair of kiosk and interfaces to the <br />cashiering and debit card (CardFlex) systems. Any repairs to kiosk or connections to the <br />systems must be made within seventy-two (72) hours of notification at no charge to County <br />7. Continuinq Contractor Duties <br />a. Contractor shall install technology allowing City to obtain transaction reports, including, but <br />not limited limited to: <br />• Multiple account summary history; <br />• Depositor history (web/telephone; kiosk); <br />6/5/12 7 oi'9 <br />25H-10
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