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r <br />b. Contractor shall interface with the City's iNovah Cashiering system at the commencement <br />of this Agreement at no cost to City. If subsequent interfacing is requested by City, City will <br />pay the additional programming and developing costs incurred by Contractor as set forth in <br />the fee schedule attached hereto as Attachment 1. <br />c. Contractor is responsible for maintenance and repair of kiosk and interfaces to the <br />cashiering and paycard program systems. Any repairs to kiosk will be completed in <br />accordance with Section 4 of this Exhibit. Any maintenance or repairs needed for <br />communication lines and/or software owned or managed by City (including but not limited <br />to CardFlex and iNovah) are City's sole responsibility. <br />7. Continuing Contractor Duties <br />a. Contractor shall install technology allowing City to obtain transaction reports, including, but <br />not limited limited to: <br />• Multiple account summary history; <br />• Depositor history (web/telephone; kiosk); <br />• Customer transactions detail (kiosk transaction with picture of depositor; kiosk cash <br />transactions; kiosk credit card transactions; web/IVR credit card transactions; <br />address of record); and <br />• Capability to export results to Excel. <br />b. Contractor agrees to provide services allowing additional kiosk payments, such as building <br />permit, if requested, under the same quoted fee structure and conditions. <br />c. Contractor shall provide all necessary training with respect to the use and operation of <br />equipment and account managing at no additional cost to City. <br />d. Contractor shall not release any confidential information regarding any customer to a third <br />party without the City's prior written consent. <br />e. Contractor shall perform background checks on all of its employees assigned to provide <br />service hereunder. <br />f. Contractor shall, to the extent practicable, endeavor to collaborate with City's contracted e - <br />payment vendor, TransFirst, for the provision of services hereunder. <br />B. COMPENSATION <br />1. Contractor shall be compensated in accordance with the fee schedule attached hereto as <br />Attachment 1. <br />6!5/12 10 of 11 <br />