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12. Left CARDS: <br />12.1 CARDS that are inadvertently left at a MERCHANT location must be held under dual control during the time they are retained. <br />12.2 CARDS inadvertently left at a MERCHANT location may be returned to the cardholder by MERCHANT under the following <br />conditions: (i) the CARD was inadvertently left by the cardholder at an on-premise location, and (ii) the cardholder requests the <br />CARD within one business day, and (iii) the cardholder provides two forms of current identification, one of which is a photo <br />identification. <br />12.3 If the cardholder has not requested the CARD within one business day, the CARD should be destroyed by cutting it in half <br />through the stripe and processed in the normal manner. <br />13. Security Features: <br />13.1 TMS, BANK, NETWORK or their designated agent, on behalf of itself or others, shall have the right to inspect MERCHANT's <br />security systems and procedures from time to time. <br />TMS PRODUCTS AND SERVICES <br />TSYS InfoCenter <br />1. MERCHANT may not access TSYS InfoCenter without the express written consent of TMS. <br />2. TSYS InfoCenter displays information related to the MERCHANT'S transaction processing activity between the MERCHANT and <br />TMS via a web interface. <br />3. TMS will provide MERCHANT access to TSYS InfoCenter for the person(s) listed in the TSYS InfoCenter Access Application <br />form(s) signed and submitted by MERCHANT. Access will be provided through a web site designated by TMS. MERCHANT <br />agrees to pay all FEES associated with the TSYS InfoCenter product as stated in the completed and signed TSYS InfoCenter <br />Access Application form(s). The PARTIES agree that any completed and signed TSYS InfoCenter Access Application form <br />which is submitted shall be fully incorporated and made part of the AGREEMENT. <br />4. MERCHANT is responsible for any electronic virus or viruses that may be encountered and is responsible for routinely scanning <br />its computers and diskettes using a reliable virus product to detect and remove any viruses found. <br />5. Information is encrypted by Secure Sockets Layer (SSL) technology. TMS has made reasonable efforts to secure information, <br />but does not guarantee security. MERCHANT is responsible for protecting access to TSYS InfoCenter. Access to and uses of <br />password protected areas of TSYS InfoCenter are restricted to authorized users only. It is the MERCHANT's obligation to <br />immediately notify TMS if its PIN has been lost or stolen or if there has been unauthorized access. <br />6. MERCHANT may terminate the use of TSYS InfoCenter Web Site or any authorized user of the website by providing TMS with <br />written notification of said termination. The PARTIES agree that said written termination(s) shall be fully incorporated and made <br />part of the AGREEMENT. MERCHANT is fully responsible for terminating MERCHANT employee access. TMS may terminate <br />MERCHANT access to the TSYS InfoCenter web site immediately upon notice to MERCHANT and said termination(s) shall be <br />incorporated into the AGREEMENT. <br />7. TMS is not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with <br />access to or use of TSYS InfoCenter, even if TMS has been advised of the possibility of such damages, including liability <br />associated with any viruses which may infect MERCHANT's computer(s). <br />8. THE SERVICE AND CONTENT FROM OR THROUGH TSYS INFOCENTER ARE PROVIDED "AS IS," "AS AVAILABLE," AND <br />ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF <br />ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION <br />HEREIN MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. TMS AND BANK ASSUME NO LIABILITY <br />OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT CONTAINED ON THIS SITE. <br />9. MERCHANT's access to and use of TSYS InfoCenter is subject to all LAWS, as well as, all ASSOCIATIONS' rules and <br />regulations. TMS reserves the right to seek all remedies available at law and in equity for violations of the AGREEMENT or any <br />other applicable law, rule or regulation, including the right to block access from a particular Internet address to the designated <br />web site. <br />TMS EQUIPMENT AGREEMENT <br />Important Note: BANK is not a party to the following agreement. MERCHANT acknowledges and agrees that BANK and its <br />affiliates are in no way responsible for the actions, inactions, performance or nonperformance of TMS, or for disputes <br />or resolving disputes of an kind arising from this agreement. <br />THIS Equipment Agreement ("EQUIPMENT AGREEMENT"), by and between TMS, and "MERCHANT," the name of which is set forth <br />in the AGREEMENT, as defined herein, shall become effective as of the date TMS executes ("EFFECTIVE DATE") the Merchant <br />Transaction Processing Agreement (the "AGREEMENT"). <br />WHEREAS, TMS and MERCHANT shall hereinafter be referred to as the "PARTIES"; and <br />WHEREAS MERCHANT desires to purchase or rent equipment from TMS in order to accept and process specified credit card <br />transactions. <br />NOW THEREFORE, in consideration of the mutual promises made herein, and other valuable consideration, receipt and sufficiency of <br />which are hereby acknowledged, the PARTIES do hereby agree as follows: <br />1. TMS agrees to sell or rent to MERCHANT and MERCHANT agrees to buy or rent from TMS the EQUIPMENT described in the <br />AGREEMENT or as added from time to time via MERCHANT's request through TMS's customer service center. MERCHANT's <br />payment for EQUIPMENT or delivery of the EQUIPMENT to MERCHANT will constitute MERCHANT's acceptance of the <br />applicable following terms and conditions. Payment for EQUIPMENT and any related fees shall be due and payable on the <br />EFFECTIVE DATE of this EQUIPMENT AGREEMENT if purchasing EQUIPMENT, monthly if renting, or upon an otherwise <br />agreed upon date or payment schedule. MERCHANT agrees to pay the fee(s) set out in the AGREEMENT and as added from <br />time to time. MERCHANT is responsible for all sales, use, excise and other taxes that may result from this transaction. <br />201108 MTPA Terms and Conditions Page 21 of 35 CONFIDENTIAL