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25E - AGMT - REMOTE ALARM MONITORING
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10/21/2013
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25E - AGMT - REMOTE ALARM MONITORING
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Last modified
10/16/2013 8:47:16 AM
Creation date
10/15/2013 3:58:11 PM
Metadata
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25E
Date
10/21/2013
Destruction Year
2018
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/- /ACIROP7mJl <br />PowerPacks carry their own 12-month warranty for defects in material and <br />workmanship. <br />Should a component fail as a result of a defect in material or workmanship, Hadronex <br />will replace the component or repair it at the Hadronex location. For all valid warranty <br />claims, Hadronex shall pay freight charges to and from the customer. <br />To be eligible for warranty replacement, the following procedures shall be followed: <br />1. When a component fails or failure is expected, the Customer contacts Hadronex. <br />2. Based upon the information gathered, Hadronex may authorize hardware <br />replacement. <br />3. If hardware replacement is authorized, the old component is returned to Hadronex for <br />evaluation and warranty determination. <br />4. Upon confirmation of a valid warranty claim, Hadronex will authorize the Customer to <br />keep the replacement component. No further action is required. <br />5. If, after evaluation by Hadronex, the component failure is not due to a material defect <br />in material or workmanship, the Customer will be invoiced for the component and <br />related freight charges. Determination of warranty coverage shall be at the sole <br />discretion of Hadronex. <br />Extended Warranty Services Including Labor <br />Hadronex will provide field service to perform Extended Warranty work. <br />Labor required performing work outside of Standard Extended Warranty support <br />is not covered by this Warranty. <br />THIS EXTENDED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY <br />COVERING THE PRODUCTS NOTED ABOVE. HADRONEX DISCLAIMS ANY <br />AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED. <br />THIS EXTENDED WARRANTY DOES NOT COVER DAMAGE OR REPAIRS <br />OR REPLACEMENTS BY ANY CAUSE BEYOND THE CONTROL OF <br />HADRONEX, INCLUDING ACTS OF NATURE, IMPROPER USE, LACK OF <br />PRIOR MAINTENANCE OR UNAUTHORIZED REPAIR. <br />REPLACEMENT AS PROVIDED UNDER THIS EXTENDED WARRANTY IS <br />THE EXCLUSIVE REMEDY OF CUSTOMER. HADRONEX SHALL NOT BE <br />Hadronex Inc. 381 Engel Street, Escondido, CA, 92026 <br />25E-14
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