Laserfiche WebLink
1 Overview <br />1,1 Executive Summary <br />You have made a significant investment in your .facility and its complex technical systems which are critical to the <br />profitability and productivity of your overall business. This proposed service solution, our Service Agreement, will <br />proactively serve to protect that .substantial investment through a program of planned service tasks by our trained technical <br />staff. <br />This Service Agreement has been specifically developed to support your unique facility, and the services provided herein will <br />help you in achieving your facility goals, <br />Siemens Project and Account Management <br />Manage and coordinate service program (on and Off Site), responsible for ensuring that our contractual obligations <br />are delivered, your expectations are being met and you are satisfied with the delivery of out services. <br />NFPA 72 Fire Alarm Testing and hispections <br />L00% Annual testing of all fire panels, annunciation, smoke detectors, heat detectors, duct detectors, manual pull <br />stations, audio and visual devices, including horns and strobes, magnetic door holders, Seml- Annual testing of <br />waterflow and tamper switches. Smoke Detector Cleaning and Sensitivity also included. <br />1.2 Customer Objectives <br />City of Santa Ana, Police Department is requesting -a proposal to provide fire alarm system maintenance services under one <br />Program that coincide and meet NFPA 72: National Fire Alarm Code@ and as adopted by the local authority having <br />jurisdiction. This program will include scheduled testing only, Labor, field devices and equipment coverage or replacement is <br />not included in this agreement, This program will encompass the following buildings /campuses: <br />City of Santa, Ana, Police Department— 60 Civic Center Plaza, Santa Ana, CA 92702 <br />City of Santa. Ana, Police Department and Siemens Industry, Inc. unc <br />under this program. At anytime, City of Santa Ana, Police Department <br />structures to this program as an amendment to this agreement. In <br />Siemens Industry, Inc understand that Pro codes are periodically i <br />jurisdictions. If at any time the codes change and it will affect the pet <br />Siemens Industry, Inc. holds the right to negotiate with City of <br />compensated for the additional work required.. The intent of the reque <br />Inc. as the preferred vendor for the most feasible and: expeditious servk <br />13 Current Situation <br />that all buildings on each campus is covered <br />option to add additional buildings and parking <br />, City of Santa Ana, Police Department and <br />I and modified by local, state; and national <br />;e of the scope of work within this agreement, <br />,na, Police Department in order to be duly <br />nter into'an agreement with Siemens Industry, <br />maintaining the highest, quality performance, <br />During _arecent internal review City , of Santa Ana, Police Department has identified some areas of improvement in the <br />current implementation of their management of the fire alarm system maintenance program for the Police Department. City <br />of Santa Ana, Police Department management has asked Siemens Industry, Inc .:to assist in providing a technical support <br />program to assist them close the gaps on the areas identified during our meeting.. <br />Siemens Industry; Inc. 9/6/2013 Page 3 <br />