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It has also been shared and discussed at great length that anew approach and plan to the fire alarm system maintenance program is needed, Siemens Industry, Inc. and the City of Santa Ana, Police Department;: agree that the need for a. service agreement will to be implemented where. as Siemens Industry, Inc. will enter . into a partnership with City of.Saata.Ana, Police Department. 1.4 Siemens Capabilities & Commitment to our Customers Siemens Industry, Inc is.'the leading single- source provider of cost - effective: facility performance solutions for the comfort, life safety,: security, energy efficiency and operation of some of the most technically advanced buildings in the world. Siemens is pleased to offer this proposal for technical support services to your facility. For more than I 5 years,. Siemens has built a culture of longterm commitment to customers through. innovation and technology. We are confident that we have the capabilities to meet your critical facility needs today and in the future, and we look forward to the opportunity to serve you. 2 Service Solution 2.1 FIRE ALARM & LIFE SAFETY SERVICES 2A.1 Customer Support Services Written Report of All Services Performed We will complete a service report for each "visit detailing the purpose of the call and summarizing the work that was performed. Life Safety ,Log Book We will provide life safety log book containing information and guidance on the managernent of the Life Safety System,.. Ali . service records shalt be: recorded and kept within the log ,book. This log book shalt serve as a reference For local authorities, insurance carriers, and Siemens technical personnel. Fire Alarm System Testing "& Inspection We Will perform annual tests of all coveted fire systems by certified - specialists using testing protocols . specified by NFPA as well as any local guidelines: that are required for your facility. Necessary documentation detailing the results of the inspection, including a list of deficiencies, will be provided upon, completion; of the test :tosatisfy the AHJ and to maintain your Certificate. of Occupancy. The equipment included as part of this testing agreement is listed in the List of Maintained Equipment "s2etion of this service agreement, Siemens will provide amazes -lift, if necessary. Smoke "Detector Cleaning and Sensitivity Testing Smoke Detector Sensitivity testing will be performed, in accordance with NFPA guidelines, using the manufacturer's recommended teat methods and a UL approved testing device, We will provide an analysis of the test results along with recommendations for detectors that require either cleaning or replacement. A proposal to provide all deficiency repairs will be provided separ'ate'ly. Siemens Industry, Inc. 91612013 Page 4