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SIEMENS <br />INDUSTRY, Inc. <br />Synopsis <br />( ui <br />Ya1i �i <br />Service <br />Caveragl - -� <br />—� <br />Response time – onsite for critical components <br />Response time 4 hours <br />Response time – onsite non - emergency <br />Next business day – Monday through Friday <br />8:00am – S:OOpm <br />Hours of Service <br />24/7/305 <br />Emer enc Servfco <br />Weekends Holidays and after hours included <br />Milestone Video System Software <br />Included <br />Software Revisions Included as released <br />Labor Coverage <br />Included <br />Parts Covers e <br />Included <br />Preventative Maintenance – visual inspection <br />Included three times dur n contract term <br />Camera Cleaning <br />Llqcluded three times during contract term <br />Siemens Prig Summary <br />Siemens Industry, Inc. shall provide the services as outlined in this proposal dated 11/11/2013 and the attached <br />terms and conditions. <br />Duration: This agreement shall remain in effect for an Initial Term of 18 months beginning 121112013, <br />18 months 1210912013 to 05/31/2015 $99,540.00 paid In advance <br />Applicable sales taxes are Included in the price of this proposal. Prices quoted In this proposal are firm for 90 <br />days. <br />Proposal accepted by: Proposal submitted by: <br />Otto Laufer <br />Officer Santa Ana Police Department <br />Signature Date <br />P.O.# <br />Or <br />D Customer purchase carder included as an attachmentt:o this <br />agreement and will be referenced on invoices. <br />C Customer purchase order not required. Invoices will be <br />approved and processed with signature of authorized customer <br />representative. <br />Thank you for your time and consideration, <br />Doug Hicks <br />Business Development Manager <br />Siemens Industry, Inc. <br />Cities and Infrastructure <br />714- 454 -9809 <br />Siemens Confidential and proprietary <br />Doug Hicks <br />Business Development Manager <br />Siemens Industry, Inc. <br />Signature Date <br />Eric Ackerman <br />Area Fire Safety and Security Manager <br />Signature Date <br />