25H - AGMT - INMATE MEDICAL SRVS

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2. NaphCare will ensure that each off -site referral to a preferred provider results Ina legible consuitation /treatment report in the Inmate's medical record within forty -eight (48) hours of the appointment. MEDICAL, RECORDS DEPARTMENT Our Medical Records Department supports NaphCare's coordination of off -site services for the SAl On behalf of the Jail, we will obtain copies of all diagnosis, treatments, treatment plans,: final medical records, discharge summaryes, and other information related to the off -site referral in a very timely manner. Our Medical Records Department has direct access to many hospital's t:MR systems (where they exist and appropriate access has been grunted) to obtain records Immediately upon completion of service which greatly adds to the continuity of care of the inmates. Responsible ]Poll ow-Up I n dlvid ua is returni ng to the correctional facility fo llow l ng off-site treatment encounters return with documentation of the treatment received, in the form of a discharge summary, consult follow -up or other progress note. A registered nurse evaluates all patients returning from an Inpatient hospital stay prior to place merttInthegeneral population, These lnmates also see anon-site provider as too nas possible to ensure appropriate orders and follow -tip. a When the records are received,they are filed In the inmate's electronic health record in Techcore&' Appropriate personnel can view medical records and print a hard copy for each appointment or medical service provided. As a quality assurance measure, the records also stay on the s €te Medical Director's TechCare` 'Doctor's Queue` until they are reviewed by the ordering physician. This service greatly aids continuity of care and the ease with which services are coordinated, In addition, the timely distribution of hospital reports, discharge summaries, and consult reports ensures complance with program review - requirements. our medical Record Department is also available to assist you in securing medical records for care that Is delivered In the community prior to incarceration. Determining the appropriate course of treatment inside the facility is difficult if current outside medical records are not available. So, NaphCare assumes the responsibility of securing these records for the on -site providers so that appropriate intervention and care can be delivered quickly and efficiently. Securing outside medical records also reduces on -site healthcare costs by ehminatling the need to repeat costly tests that may have been provided prior to incarceration. TechCare "" stores all outside medical record information and ensures all medical records.and documentation are protected. TechCure"I ensures security and HIPAA compliance by utilizing industry standards of security: 3, The report will contain, ata minlmumr a, Reason for consult b. Appropriate exam /lab findings C, Diagnosis d, Discharge Plan e., Follow -up Appointment (If necessary) Inmate Medical services City of Santa Ana 25H -78 RFR No. 14 -034 74