SANTA FE BUILDING MAINTENANCE SERVICES 1 - 2014

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UP 13 -Oi5 4.0 OTHER GENERAL CONDITIONS 4,1 Point of Ca cti The Proposer's on -alto Supervisor or desigaec shall be the Primary point of contact with the Santa Ana Police Administration Manager or designoo, During times when the Proposer's supervisor is not on -site, the point of contact shall be the Proposer's Agreement Administrator The on -site Supervisor and Agreement Administrator shall be capable of communicating the English language (read and understand), to facilitate a clear understanding between the Police Administration Manager, or designee. The Agreement Administrator, or designee, shall be avallablo via cell phone during the Proposer's normal business hours, The Proposer shall provide an emergency telephone number that w111 be answered 24 hours a day, 363 days a you, The Santa Ana Police Administration Manager or designee shall have authority to direct the Proposer's performance in matters relating to policy, Information and prooedural requirements, The Police Adm.iaistration Manager shall also monitor the Agreement and the performance of the Proposer, The Proposer's Agreement Administration shall be responsible for management and coordination of the agreement and shall act as the administrative point of contact with the City, 4.2 Maintenance Requirements: The cleaning of all facility areas, furnishings, Fixtures and equipment covered by this RFP shall be peftraud irk a safe, complete, and scheduled manner for which each item and surface was designed, The work shalt include preventive and corrective maintenance, cleaning, inspection, and notification. All sorvieea shall be performed in a manner that is minimally disruptive to normal facility operations, The Police Administration Manager shall approve any shutdown of areas or systems for maintenance in advance, The City reserves Cho right to seek services from other resources if Cho Proposer does not respond in the time frames described in the RFP to meet any maintenance work needed, The cost of such alternate services shall be deducted from the City's payment to the Proposer, 4.3 Work Priorities: In performing the work, the Proposer shall consider in priority order, the following items: 1, Occupant safety, which is the safety of staff, visitors, inmates, and other persons at the site, 2, Maintenance to be performed in a high quality manner to provide a clean and and healthy workplace all the dme. Proposer's furnished equipment shall be in good working condition at all times. Proposer's furnished cleaning chemicals, supplies, carts, and equipment shall be on -hand at all times to meet the needs of the cleaning start' and must be approved by the Police Administration Manager, and must be quality commercial brands.