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EXHIBIT A <br />OUTREACH AND RECRUITMENT <br />Since the development of the YSPN, the SAWC has made it a priority to inform the public of the services <br />and programs available through the YSPN. Through its partnerships and collaboration with community <br />agencies, the SAWC has been engaged in planning and participating in community events, job fairs, <br />resource fairs and conducting presentations to connect youth with the YSPN programs. Some of the major <br />events in which the SAWC participates include the Annual Summer Youth Job Fair hosted by <br />Employment Development Department (EDD), the Senior Transitions Day hosted by the Santa Ana <br />Unified School District (SAUSD) and other annual events hosted by Segerstrom, Century High Schools in <br />Santa Ana and Youth Summit, a collaboration between the Santa Ana Councilman Roman Reyna and the <br />Boys & Girls Club of Santa Ana. <br />Utilizing the relationships we have established with the SAUSD, EDD, Orange County Probation, O.C. <br />Social Services Agency and the Orange County Department of Education and many more, the SAWC has <br />been able to deepen its outreach effort to a much broader base of youth, parents, and educators in the <br />commnunity. The SAWC recognizes the importance of marketing the entire YSPN and its comprehensive <br />service programs. Every effort is made to ensure that staff markets the network at all job fairs, youth <br />oriented recruitment and outreach events, thus, benefitting all Service Providers, <br />TRAINING & TECI3NICAL ASSISTANCE <br />For more than 30 years, the SAWC staff has successfully administered and implemented many federally <br />and state funded employment and training programs. As an on -going effort, the SAWC has made it a <br />priority to keep staff updated and trained on all State and Federal workforce legislation pertinent to <br />various targeted programs. Over the years, staff has kept abreast with the latest workforce trends and <br />legislative changes to ensure compliance with state and federal regulations. Staff has developed <br />comprehensive training manuals, policies, procedures and conducted regular training for all Service <br />Providers using a customer friendly and easily understood format. Since the inception of the Daisy Wheel <br />YSPN in 2002, staff has also translated various complex system measurements and mandatory reporting <br />requirements into an easily understood format for the YSPN Service Providers. <br />As the Service Navigator, the SAWC has organized and developed the following training for all Service <br />Providers not only to broaden staff's knowledge, but also to stay current and be in compliance with our <br />state and federal regulations: <br />• What is WIA? <br />• New Enrollment Intake <br />• Enrollment Strategies <br />• Eligibility /Income Calculations <br />• Case Management Strategies <br />• Case Notes <br />• Co- Enrollments <br />• Exit Strategies <br />• Credential Information <br />• Follow -up training <br />• Fiscal Invoicing <br />• Disability Awareness <br />• Fiscal Responsibility <br />• CalJOBS Training <br />• Common Measures <br />For the past twelve years, the SAWC, as the Service Navigator, has met with the YSPN on a monthly <br />basis to provide monthly reports and the status of their case loads. At the monthly YSPN meetings, the <br />SAWC reports on enrollments, activities, co- enrollment, exits, and follow -ups. As needed, the SAWC <br />also conducts in- service training for the Service Providers and alerts them of any changes to paperwork as <br />