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Selectron <br />V O I C E • W E B ' MOBIL E <br />2.6.2. E -Check <br />Users wishing to pay via E -Check will need to enter their bank routing number, bank <br />account number, bank account type, payment amount, and driver's license number. All <br />E -Check transactions are sent through the designated payment gateway. <br />2.7. Languages <br />The Customer's Relay application will be configured to support English and the following <br />other language(s): <br />2.7.1. Spanish Language <br />The Spanish Language module enables the solution to support Spanish language users. <br />Additionally, all dates, numbers, ordinals, currencies, and letters are translated (and <br />voice recorded) to the proper language. <br />The professionally- recorded Spanish prompts use a vocabulary and dialect <br />predetermined by Selectron. Additions and changes to the prompts to account for <br />regional differences are subject to time and materials billing. <br />2.7.2. Vietnamese Language <br />The Vietnamese Language module enables the solution to support Vietnamese language <br />users. Additionally, all dates, numbers, ordinals, currencies, and letters are translated <br />(and voice recorded) to the proper language. <br />The professionally- recorded Vietnamese prompts use a vocabulary and dialect <br />predetermined by Selectron. Additions and changes to the prompts to account for <br />regional differences are subject to time and materials billing. <br />October 13, 2014 Page 8 of 17 <br />