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21111J'1II AIE1 ,JfrtJ�18~;Jr i1JV, /ITVLE <br />BENEFITS <br />• Ease of Use <br />• Database View <br />• Tree Detail Form <br />• Searching Database <br />• Track Order Management <br />• Map View <br />• Compatible with City GIS program <br />s <br />®A <br /><1N N L <br />San Diego <br />fi.a <br />Y emw+M <br />m o Q <br />• � <br />� <br />ARBORACCESS ONLINE <br />ArborAccess Online is an Internet driven program that was developed by tree care professionals at West Coast <br />Aphorists and was based on the tree maintenance needs of our customers. The user - friendly program allows <br />customers to store, retrieve, update, delete and add tree records and work histories. The information contained in <br />ArborAccess Online is live data that can also be linked directly to a GIS program, such as AroView, for goo- coding <br />purposes and can assist your agency in meeting GAS034 requirements. The information management possibilities <br />for data integration are endless for urban forestry management programs that use similar management methods <br />and resources. <br />COMPUTER SOFTWARE SPECIFICATIONS <br />The software program organizes your tree inventory and provides an interface that is easy to use and understand. <br />By utilizing ArborAccess Online and incorporating tree maintenance, the tree inventory is automatically updated <br />with each billing cycle. This process eliminates the hassle of dual inputting by the City and WCA. There are several <br />features that can be generated to assist you with ordering and tracking work, resident requests, maintenance <br />scheduling, and budget projections. In addition, ArborAccess Online provides an unlimited resource of information <br />on your City's urban forest. <br />SOFTWARE TRAINING <br />Our IT Department is based out of our corporate office in Anaheim, CA. Local satellite offices are located through- <br />out the state of California in: Stockton, San Jose, Fresno, Ventura, Riverside, and San Diego. Each office has the <br />ability to provide software training to customers. We are available to provide training sessions on -site at the <br />customer's discretion. On -site training is proven to be effective as it provides a guided hands -on experience. We <br />also offer periodic customer workshops for larger groups who can also earn International Society of Arboriculture <br />continuing education credits (CEU's) for Certified Arborists and Tree Workers. Additionally, unlimited telephone and <br />or email technical support is available to answer questions and aid City staff in the use of the software system. The <br />success of any urban forest program depends on the proper management of information. Software training and <br />support is included in the cost associated with the inventory data collection. <br />BILLING <br />West Coast Arborists has a state -of- the -art invoicing system that is updated on a daily basis. Progress billings will <br />be submitted to the City on a bi- weekly basis, unless otherwise requested. Invoices will reflect an amount complete <br />for the billing period, along with a year -to -date total for that job. Each billing will include a listing of completed <br />work by address, tree species, work performed and appropriate data acceptable to the City. This information will <br />be supplied in hardoopy and immediately accessible on ArborAccess Online. Job balances reflecting the percent of <br />completion for each job can be viewed on ArborAccess Online. <br />25B -176 15 <br />