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When work is ordered from WCA we follow standard procedures for each. Shown below are flowcharts for pruning, <br />removals and planting: <br />GRID PRUNING FLOWCHART <br />REMOVAL FLOWCHART <br />Customer marks <br />trees for USA R <br />notifies resident <br />Area Manager <br />schedules work a <br />informs the City S gives <br />work order to Foreman <br />PLANTING FLOWCHART <br />Work request received <br />from Customer <br />Crew performs <br />work <br />CSR creates work order <br />—► B contacts USA 48 hours —► <br />in advance of work <br />Foreman completes <br />► work order $ inventory —' <br />E turns in <br />Work order is given to <br />the Area Manager <br />CSR closes work order <br />6 Billing Dept. <br />prepares invoice <br />CSR prepares work CSR gives work <br />Work request received --I- order to Area Manager Work order is given <br />from Customer order E orders tree from to schedule work 9 to Foreman <br />Nursery Manager inform the City <br />Crew performs work 6 <br />hangs tree care door <br />hanger <br />Foreman completes the <br />--o-work order B inventory E—► <br />turns in <br />CSR dates off S closes --* Billing Dept, processes <br />work order E prepares invoice <br />