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March, 2016 <br />Public Works Agency <br />Total locations received from hotline calls 1,424 <br />Total locations received from App -Order 855 <br />Total Square Footage removed 271,360 <br />Average response time for service calls through Hotline /App - order: <br />Same Day Response 76% <br />Between 24 and48 hours 9% <br />Over 48 hours and/or referred to other Agencies 15% <br />Police Department <br />Number of Arrests by SAPD <br />8 <br />Number. of Retail Inspections <br />0 <br />Number of probation searches by SAPD <br />0 <br />Number of Arrests by SA School Police <br />2 <br />Restitution Awarded by the Court <br />$1,600.34 <br />Restitution Received for Graffiti Cases <br />$1,600.34 <br />Number of $500.00 Graffiti Rewards given <br />0 <br />Code Enforcement <br />Number of complaints addressed from Hotline referrals 3 <br />Number of Administrative Citations issued 2 <br />Number of Notice of Violations issued 0 <br />Number of Property Modifications Ordered 0 <br />Page 3 of 6 <br />City of Santa Ana — GRSC Services RFP <br />Amendment No. 1 <br />Page 6 <br />25H -126 <br />