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Project Execution <br />7.10.6 Client Responsibilities: <br />a) Develop a script sufficient for testing the system features and functions, using a live environment <br />necessary to conduct a comprehensive trial examination of the products <br />b) Document all findings and observations <br />c) Facilitate a meeting after the mock Go Live to review the findings and observations and determine <br />corrective activities on the part of the Client and TriTech <br />d) Develop a list of outstanding items which must be corrected prior to actual cutover <br />e) Collaboratively update the system cutover plan with TriTech <br />Completion Criteria: <br />This task is considered complete when: i) The mock Go Live has been executed; and ii) An updated system <br />cutover plan has been developed by both parties and delivered to the Client; and iii) The Client and TriTech <br />mutually agree upon a list of outstanding items which must be corrected prior to cutover, along with the <br />respective parties' responsibilities in correcting such items. <br />7.11 System and Subsystem Go Live <br />The "cut over" of Inform CAD, Inform Mobile, Inform RMS, Inform FBR, and Inform CAD Browser <br />Subsystems and all Interfaces into the production environment is a highly orchestrated activity that will <br />require a number of resources from both the Client and TriTech teams. It is recommended that Inform CAD, <br />Mobile, and the Inform CAD Subsystems (such as the Go Live interfaces) are taken into production at one <br />time, then other systems, such as Inform RMS, and Inform FBR are taken into production in a second phase <br />following the Inform CAD/Mobile cutover. <br />7.11.1 Inform CAD, Mobile, and Inform CAD Interfaces Go Live <br />TriTech utilizes a pre -Go Live checklist to track the various go live preparation activities to ensure readiness <br />of the System prior to Go Live. There are some tasks that must be performed by the Client, which are <br />detailed in the pre -Go Live checklist. This activity begins several weeks in advance of Go Live. <br />TriTech will provide the Client with a standard Go Live authorization letter that must be approved by the <br />Client no later than 3 weeks prior to Go Live. This letter will list all the Subsystems that are scheduled for <br />the Go Live, and any exceptions to Go Live applications. It also memorializes the date and time of Go Live, <br />as well as the Client's confirmation that the System and staff are ready for Go Live. <br />Prior to Go Live the pre -production test data will be purged from the Client's system. The equipment is <br />staged to move into the communications center and/or units. Units and personnel are logged into the System <br />and Interfaces are activated. <br />At Go Live, the TriTech and Client implementation teams will support the users in the transition to the new <br />System. Any issues are logged and resolved through TriTech Technical Services. A more detailed Go Live <br />plan will be provided with adequate lead time. <br />The duration of the Go Live support for Inform CAD and its subsystems for this project will be three (3) <br />days (to include pre and post cutover) by two (2) people. The Project Manager will be an active participant in <br />the Go Live process. The breakdown of onsite Go Live Services is as follows: <br />Inform CAD, Mobile, and Inform CAD Interfaces <br />CAD and Mobile (2 people per 12 hour shift - 3 days, 24 hour coverage) <br />65 <br />