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)� TRITF--CH SOFTWARE SYSTEMS Inform RMS System Planning Document 7.1 Inform RMS and Active Directory The server and workstation -based components of a TriTech system rely upon an effectively functioning Microsoft Active Directory Domain. TriTech's network recommendations are as follows: • Group Policies - Newly deployed Group Policies from the WAN side Active Directory can interfere with Inform RMS application(s). TriTech has identified significant problems with TriTech applications, including Inform RMS, at customer sites due to a Group Policy that was applied. Group Policy related issues may sometimes be difficult to identify and troubleshoot. Additional security protocols should be in place by each jurisdiction and/or domain when operating in a multi -jurisdictional environment. • Organizational Unit - If the Inform RMS system is part of an existing Active Directory, all the Inform RMS users/groups and computers should be moved to a separate Organizational Unit (OU). • Firewalis - TriTech recommends a full review of your firewall configuration in order to accommodate LAD and wireless connectivity to the host domain. • Security Patches - TriTech makes every effort to verify newly released Microsoft service packs and security patchesl'l for the TriTech applications. Please review the product release notes for current compatibility or contact TriTech Technical Services for confirmation of currently released Microsoft updates. • Static IP Addresses - TriTech strongly recommends the use of static I addresses for an Inform RMS System to include the Server and Workstation(s). • NIC Cards — NIC cards should not be set to "auto"; they should be set to the highest matching speed applicable for the network and set to "full duplex." By selecting the 'Auto' function, if the network performance degrades the NIC card will remain at the lowest performance threshold. 7.2 Server/Workstation Permissions Specific domain service accounts should be created for any required SQL services or TriTech product service. It is not recommend you use a domain 'User' account for server or workstation services. The following sections will discuss the service accounts required for Inform RMS. .'. TriTech tests applicable Microsoft critical updates on a monthly basis and announces approval for use with TriTech products through Technical Advisories. A library of approved advisories is available on the TriTech Support Website. Page 15 of 25 Proprietary Information. Do not duplicate or disclose. TriTech Software Systems Proprietary Copyright°2015