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TABLE OF CONTENTS <br />CHAPTER 1 - OVERVIEW AND FORECAST.........................................................................1 <br />1. Overview.........................................................................................................................................1 <br />2. Inform CAD/Inform Architecture Overview (5.3 and later)...........................................................1 <br />2.1 Inform CAD Overview............................................................................................................1 <br />2.2 Other Network and Server Technologies.................................................................................5 <br />CHAPTER 2 - NETWORKING, SECURITY, AND SUPPORT CONNECTIVITY <br />....................7 <br />3. Networking and Security Access for Inform CAD/Inform Systems...............................................7 <br />3.1 Inform CAD and Active Directory..........................................................................................7 <br />3.2 Server/Workstation Permissions.............................................................................................. <br />8 <br />3.3 Inform CAD Operation via Wide Area Network...................................................................10 <br />4. Machine Name Guidelines............................................................................................................10 <br />5. Firewall Port Configuration..........................................................................................................12 <br />6. Time Synchronization...................................................................................................................12 <br />7. Support Communications and Connectivity..............................................................................I...13 <br />7.1 TriTech Security Program for Remote Connectivity.............................................................13 <br />7.2 TriTecb Approved Methods of Connectivity.........................................................................13 <br />7.3 Remote Access and TCP Ports...............................................................................................14 <br />7.4 File Transfers.........................................................................................................................15 <br />8. Secure Support Access..................................................................................................................15 <br />8.1 TriTech Personnel Authorized for Support Connectivity......................................................15 <br />8.2 Customer Data Security.........................................................................................................15 <br />8.3 User Access and Passwords...................................................................................................16 <br />CHAPTER 3 - SYSTEM COMPONENTS..............................................................................17 <br />9. Inform CAD Database Server.......................................................................................................17 <br />9.1 Database Server Overview.....................................................................................................1.7 <br />10. Inform CAD Business/Interface Servers.....................................................................................19 <br />10.1 CD / DVD Drive..................................................................................................................20 <br />10.2Inform Web Server...............................................................................................................20 <br />10.3 Unit Swap/Auto Dispatch....................................................................................................21 <br />1.0.4 Inform CAD Reporting Server.............................................................................................21 <br />10.5 Inform CAD Training/Testing Server..................................................................................22 <br />10.6Inform CAD Interface Server...............................................................................................23 <br />11. Inform NCIC / State Message Server..........................................................................................23 <br />12. Inform CAD Citrix Support........................................................................................................23 <br />12.1 Inform CAD Citrix Overview..............................................................................................23 <br />12.2 Approved Windows Server and Citrix Versions..................................................................24 <br />12.3 Inform CAD Citrix Scalability.............................................................................................24 <br />12.4 Inform CAD Citrix Bandwidth Requirements - Workstations.............................................24 <br />12.5 Inform CAD Citrix Server Configuration............................................................................25 <br />12.6 Inform CAD Citrix Servers and Upgrades...........................................................................25 <br />12.7 Inform CAD Citrix Servers and Separate Environments.....................................................25 <br />12.8 Inform CAD Citrix Workstation..........................................................................................25 <br />The contents of this material are confidential and proprietary to TriTech Software Systems, Inc. and may not be reproduced, <br />published or disclosed to others without the prior written consent of TriTech Software Systems, Inc. <br />©2015 TriTech Software Systems <br />