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Chapter 1 -Overview and Forecast CHAPTER 1 - OVERVIEW AND FORECAST This document covers a diverse set of topics ranging from product architecture information, approval for Microsoft platforms, security and support communications, system component hardware and third party software and system restart checklists. This is intended as the primary reference point for system administrators and system planners. This information includes previously released information from a variety of documents including the Site Preparation Guide and Support Connectivity Guide and the Platform Planning Document. In many cases, more detailed information is listed in product documentation and release notes and may change from version to version. This document will be updated periodically and made available to all customers. This document supersedes all previous versions of the Site Preparation Guide and Support Connectivity Guide, Site Preparation Guide or Site Prep Guide issued by TriTech. These docmnents are referenced by TriTech license agreements. This document also supersedes all previous versions of the Platform Planning Document. 2.1 INFORM CAD OVERVIEW An Inform CAD system operates across multiple software tiers and server -based or workstation -based environments. Physically, these are deployed across the following components: 1 Inform CAD Database Server / Inform CAD Business Servers / Inform CAD Interface Servers / Inform CAD Workstations The Inform CAD System operates through the interaction of several applications, software services and database components that are spread across a multi -tier architecture. As this section will explain, these applications, services and components can be distributed in different ways across a mix of computers. In its simplest terms, the following core principles explain the architecture of Inform CAD: / Database Server - Generally, data is stored in the databases housed on the Production Database Server. This includes incident, activity and setup information. Workstations, interfaces and subsystems such as Mobile and Browser update data into these databases either directly or through an intermediate business server. The Database Server also performs the file server function via the Inform CAD share and also performs some functional transactions through stored procedures activated in support of workstation, business server or interface server transactions. — Data stored outside of Inform CAD databases include routing data and other mapping layers stored in files on the Inform CAD share (server and workstation) and some setup data on the Inform Mobile Server. The contents of this material are confidential and proprietary to TriTech Software Systems, Inc. and may not be reproduced, published or disclosed to others without the prior written consent of TriTech Software Systems, Inc. 02015 TriTech Software Systems