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1.39 "Subsystem Software" means individually or collectively the Software provided under this Agreement for each of the Subsystems. 1.40 "System" means collectively all Subsystems that make up the integrated Computer System referred to in paragraph 1.2 of this Agreement and more fully described in the Statement of Work. 1.41 "System Software" means the software identified in Addendum A-2 which includes, without limitation, operating system software, DBMS Software, and communications software. 1.42 "Task Completion Report" or "TCR" means the document presented by TriTech's Project Manager to the Client for signature upon completion of a Deliverable. 1.43 "Telephone Support" means the service provided by TriTech for access to the TriTech Customer Service Department by telephone, on a twenty-four (24) hour a day, seven (7) day per week basis, or as applicable on a Normal Customer Service Business Hour basis (7:30 a.m. through 7:30 p.m. Central, Monday through Friday, excluding TriTech holidays). 1.44 "TriTech Business Hours" means TriTech's corporate business hours of 8:30 a.m. to 5:30 p.m. (Pacific Time), Monday through Friday, excluding TriTech holidays. 1.45 "TriTech Project Manager" means the TriTech staff member assigned as the primary point of contact for implementation of the Project who will monitor the activities of the TriTech team, and applicable Subcontractors as further defined in section 9.3. 1.46 "TriTech Software" means the Object Code version of the software specified in Addendum A-2 of this Agreement, and any Modifications provided hereunder. 1.47 "TriTech.com IQ Software" means the Object Code version of the software specified in Addendum F of this Agreement, and any modifications provided thereunder. 1.48 "Update" means revisions or additions to Software provided by the Vendor thereof. The term "Update" does not include separate modules or functions that are separately licensed and priced, or new products that are developed and marketed as separate products by the Vendor. 1.49 "Use" means copying of any portion of Software from a storage unit or media into a computer or Server and execution of the software thereon. This term shall be construed to refer to a grant of reproduction rights under 17 U.S.C. 106(1), and shall not be construed to grant other rights held by the copyright owner, including without limitation the right to prepare derivative works. 1.50 "User" means the operator of a Subsystem Workstation that is configured to access and/or utilize the capabilities and features of the Subsystem Software. 1.51 "Vendor" means any supplier of hardware, software or services under this Agreement, Santa Ana System Purchase and Support Agreement— Addendum H Copyright © 2015 TriTech Software Systems Unpublished: Rights reserved under the copyright laws of the United States Page 5 of 5