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S1O(PVAZQUEZ, u.. Typically a schedule of 4-6 weeks is established, during which the service provider must demonstrate good faith in meeting or exceeding the program and service requirements documented in the Service Specifications document. Negotiated rates will be evaluated based upon the Rate Evaluation Findings finalized in Task 4 to ensure any new or extended contract achieves the overall competitive value necessary to move forward with the current service provider. if the goals and requirements set through the Service Specifications and Rate Evaluation Findings within the establish timeframe, the City may choose to move forward with an RFP process. Sloan Vazquez is uniquely equipped to manage contract extensions or renegotiations, as our in-depth understanding of operations allows us to quickly and effectively eliminate any attempts by a service provider to aver -value programs and services. This, along with the thorough Rate Evaluation data, is a strong formula for ensuring a high-quality outcome. Additionally, because of the City's ability to quickly initiate an RFP process, incumbent service providers are typically highly -motivated to successfully complete negotiations. Part Three: Request for Proposal Process Management 3.1 New Service Specification Development 3.1.1 — 3.1.5 Please see Tasks 8-15, described under Section 2.1 for a complete description of the tasks proposed for 3.1.1 through 3.1.5. 3.2 Development of RFP, Evaluation of Proposals and Firms, and Final Contract Negotiations 3.2.1 Sloan Vazquez will develop the RFP for City of Santa Ana Solid Waste Management Services, in consultation with City staff and representatives of the City Attorney's office. Task 17: Using the Service Specifications established in Task 15, Sloan Vazquez will draft the RFP. The document will include the following sections: • Section 1: Introduction, including overview of the process, organization of the RFP, description of the City's goals and the RFP Schedule • Section 2: Background, including demographics, current collection services, current rates and billing process, current service data, current revenue and franchise fee, current diversion rates and programs, current disposal information, and future agreement terms • Section 3: Scope of Requested Services, including the single-family, multi -family, commercial, and City collection, recycling and other service requirements, as defined in the Service Specifications document developed through Step 15. Additionally, other collection services, public education programs, customer service capabilities and billing requirements are described. Finally, rate structure requirements, implementation and transition plan requirements, potential collection impacts, fees and cost recovery charges and any other City -specific components are detailed. • Section 4: RFP Policies, Conditions and Process, including City's reserved rights, general RFP agreements, code of conduct, and submittal process. Prepared for the City of Santa Ana Proposal far Solid Waste Consulvn,9 Services September 29, 2093 11