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SIEMENS Michael t ive <br />Enterprise Account Execec utive <br />Southern California <br />d. Cameras 0105 total cameras) <br />e. Power Supplies <br />f. Encoders <br />g. Siemens supplied network switches <br />I. Cisco <br />ii. HP <br />h. Communication Radios <br />L Ubiquiti <br />ii. Bridgewave <br />I. All connections and mist cabling provided by Siemens. <br />S. Services agreement shall provide preventative maintenance services on a quarterly, basis for <br />the following systems: <br />a. Test and Inspection <br />I. Cameras <br />ii. Encoders <br />iii. Radios <br />iv. Antennas <br />v. Power Supplies <br />vi. Network Equipment <br />vii. Servers <br />b. Cleaning <br />I. Cameras (105) <br />ii. Power supplies <br />iii. Antennas <br />Preventative Maintenance (Test and Inspect): Siemens shall provide quarterly inspections and <br />testing on all covered equipment. Based on any abnormal findings, Siemens technicians will be <br />authorized to replace parts or alter settings and programming to optimize the systems. All findings <br />shall be provided in a quarterlyreport to the client. Siemens shall maintain quarterly reports, as <br />part of client services program, portfolio, Siemens will provide all system software updates, as part <br />of annual preventative maintenance visits. All software updates are provided at no additional cost, <br />with the valid softwaremaintenance programs (included in this program). All items included in <br />this service shall be clearly delineated in the scope of work document. <br />Extended Warranty (Repair and Replace): Siemens shall ,provide added warranty coverage for the <br />identified components of the clients system. Repair and replacement of worn, failed and <br />malfunctioned equipment will be provided during normal business hours, with next day service <br />response coverage times. Should the component be of critical or of an emergency nature, Siemens <br />shall provide 4 hour response in diagnosing of issue and beginning of repair process. Siemens may <br />provide temporary replacement from back -stock, if available. Siemens does not include back -stock <br />equipment as part of this service. All afterhours and weekend services are covered under this <br />agreement, when required. Siemens reserves the right to determine between emergency and <br />urgent request nature of all calls, under this agreement. <br />Systems Integrity/ Compliance Monitoring and Diagnostic Reporting: Siemens to provide real-time <br />24/7 monitoring of system components (servers and storage, core network and edge network <br />SOW Page 12 <br />