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payments. A separate checking account is also maintained with positive pay <br />service protection for the City's Jail Commissary Account. Checks are not issued <br />from the Flex Benefit Spending Account. The City initiates electronic payments <br />using an on -line wire function that is part of its current electronic Banking <br />Provider. <br />1. Does your system offer automated, repetitive and non- repetitive domestic <br />wire transfer capabilities? Are there different controls for repetitive vs, non - <br />repetitive? If so, please describe. <br />2. Describe your procedure for notifying us when a wire transfer fails. How soon <br />is notification made? <br />3. Describe the security measures and safeguards offered by your service. <br />Include any internet based account services here. <br />4. How are authorization levels established for transfers? <br />S. The City currently transfers funds among its accounts electronically. Describe <br />the availability of this service. <br />6. Describe the setup of a positive pay file transmission. What format does the <br />Bank require? Is technical support assigned to the project? If so, is there an <br />additional cost? <br />7. Describe the Bank's positive pay operation, including timelines for paying or <br />returning exception items. Are images of the exceptions available on -line? <br />S. Does the Bank offer paid -item truncation with CD imaging? If yes, are <br />images available on -line and at what cost? <br />9. Does the Bank offer controlled disbursement services? If so, describe the <br />controlled disbursement program offered by the Bank. What presentment <br />locations are offered and what are the reporting times? <br />10. Are the presentment amounts available via the Bank's on -line system? <br />11. Is controlled disbursement compatible with account reconcilement and <br />positive pay? <br />12. By what time each day would information on 100% of the City's clearings be <br />available? <br />13. Provide a sample controlled disbursement report. <br />14. Detail all costs associated with controlled disbursements. <br />15. How are stale -dated (more than 6 months old) items handled? <br />City of Santa Ana — Banking Services Page 9 <br />