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GREAT WESTERN RECLAMATION <br /> JOB DESCRIPTION <br /> POSITION/TITLE: Operations Manager <br /> REPORTS TO: General Manager <br /> DUTIES AND RESPONSIBILITIES: <br /> • Plans, establishes and designates collection routes to insure the most efficient and <br /> economical refuse collection, transportation and disposal of solid waste. <br /> • Establishes and maintains driver training program to include defensive driving <br /> techniques, highway safety, and the proper procedure in the use of Company <br /> equipment. <br /> • Establishes and maintains a continuous employee safety program, directed at <br /> eliminating unsafe work practices. <br /> • Assigns drivers to vehicles and routes. <br /> • Responsible for all drivers reporting to work on time, in proper uniform, ready to <br /> work departing the facility on schedule and in a good frame of mind. <br /> • Insures that drivers conduct a pre-trip vehicle inspection, fill out appropriate D.O.T. <br /> form prior to leaving facility and upon their return to the facility. <br /> • Directs and supervises collection crews and supervisors in the performance of their <br /> duties. <br /> • Performs routine office tasks relative to operations. <br /> • Coordinated with the Shop to insure that adequate numbers of containers are <br /> procured and/or repaired in order to provide prompt delivery to new customers, <br /> and timely exchanges when required. <br /> • Insures that drivers are utilizing their route sheet properly. <br /> • Reviews Vehicle Condition Reports to insure repairs are timely and that trucks are <br /> maintained in a safe and operational condition. <br /> • Maintains a close liaison with the Shop Manager, in regards to truck repairs and <br /> truck requirements so that all repairs are done in a timely manner. <br /> • Insures that drivers routinely return to the yard with an empty truck upon <br /> completion of their routes. <br /> • When required, assists in resolving customer complaints, determining cause and <br /> initiating corrective measures. <br /> • Maintains appropriate operational records such as: maps, route summaries <br /> (numbers of bins serviced, stops, hours to complete, etc.): customer counts and <br /> projected growth. <br /> • Interviews prospective drivers, and makes recommendations to the General <br /> Manager in respect to hiring. <br /> • Insure that disciplinary actions are documented in a timely manner, with <br /> recommendations for termination reviewed with the General Manager. <br /> • Provides technical assistance to sales personnel regarding site preparations for <br /> compactor system installations. Assists on bid evaluations an customer <br /> requirements. <br /> • Insure that all assigned route audits are completed annually. <br /> • Performs other duties as assigned. <br />