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about the benefits and fun of recycling. Our Cycler presentations are multilingual, <br /> including Spanish and English. <br /> We have existing community contacts, and are eager to expand our <br /> educational program to all aspects of waste collection services in Santa Ana. <br /> Santa Ma is our home <br /> We believe we represent the City--our employees, our facility, our trucks, our <br /> service. We believe image is important, and we act accordingly. <br /> We keep our trucks well maintained, using a computerized schedule to ensure <br /> regular maintenance, cleaning and upkeep. (Described in detail in Section II-C). <br /> We conduct monthly mandatory employee training for safety and customer <br /> service. (Described in detail in Section II-D). <br /> We participate in the community, on a business and family level. We are a <br /> member of the Chamber of Commerce, working cooperatively to help keep Santa <br /> Ana's economy growing. We also sponsor events like the Christmas parade, City <br /> programs, and non-profit organizations and athletic teams. Appendix C provides <br /> a list of programs and organizations sponsored by Great Western Reclamation. <br /> Economic growth <br /> Chapman University recently completed an economic impact analysis of the <br /> past, current and projected impact that Great Western Reclamation has had and <br /> can have on the economy of the City of Santa Ana. In 1992, Great Western spent <br /> nearly $2.3 million in the City as a result of our City contract. Using 1992 as the <br /> baseline, Chapman University calculated the total impact on Santa Ana personal <br /> income over the past five years, which translates to nearly$20 million. Additionally, <br /> over the past 5 years, Great Western has provided approximately$85,000, in sales <br /> tax benefits to the City. This impact is directly tied to the following facts: 1) Great <br /> Western's existing facility is located in Santa Ana; 2) a majority of our employees <br /> live in Santa Ana; 3) we are committed to using local vendors for our day to day <br /> business needs; and 4) the new SAMRF will be located in Santa Ana, with local <br /> hiring preference. <br /> 5 <br />