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Award - Winning Training Our training content consistently evolves to meet new threats facing our clients. For example, recognizing the increased threat of workplace violence, we developed and rolled out a mandatory Active Shooter training module. Since then, 100% of our security force has completed the program. M USA is the only security company to receive BEST recognition from ATD. As the only company within the security industry to be the recipient of the renowned ATD BEST Award, USA provides proven talent development programs which will create maximum value for the City of Santa Ana. According to ATD's philosophy, this award recognizes employee talent development that directly correlates to demonstrated enterprise -wide success. USA has received this award three times in recognition of our training and development methodologies, practices, and proprietary training delivery innovation. USA has also received other distinguishing honors for our training and development. Notably, USA has been named among Training magazine's Top 125 training companies eve rvyear since 2007. Training magazine awards "organizations with the most successful learning and development programs in the world." Additionally, we have been ranked among Chief Learning Officer magazine's Gold Learning Elite. These awards and recognition confirm for the City of Santa Ana that you will receive superior trained Security Officers. USA Security Academy The USA Security Academy trains all of our Associates every year via a live training platform from our state -of- the -art training studio. USA conducts daily Security Officer Basic Training (SOBT) sessions to support our client's needs for a highly - qualified Officer Force. Professional USA Security Academy trainers use two -way video and voice collaboration over the Internet to deliver training of every type, including SOBT, custom - developed contract- specific content, supervisory training, and administrative and management programs. USA Security Academy leverages technology to deliver centralized, consistent, comprehensive training through live, interactive training programs. There are a variety of eLearning platforms available through USA Security Academy: • Virtual Classroom Training J4sit r.ss0, Our in -house USA Security Academy customizes training for clients. • Web -Based Training (LMS — Learning Management System) - Our LMS is at the forefront of technology in learning content delivery and will allow us to quickly deploy our training across all of our branches and client locations, including our international footprints. • Other Delivery Methods - Where necessary, we also offer thumb drives with printable tests and answer keys for hand grading for use in very remote areas where no technology is available. U.S. Security Associates, Inc. Confidential Safety and Security Services Proposal 25K -85 --