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additional layer of safety, ensuring all your <br />equipment, such as fire extinguishers, AEDs, and <br />first aid kits, are fully functional and compliant. <br />The P3s' Fire & Safety module can: <br />• Identify and resolve hazards <br />• Be programmed with instructions and <br />prompts <br />• Begin incident resolution and process <br />initiation <br />• Record safety equipment inspection and <br />tracking <br />• Customize inspections based on client <br />needs and defined schedules <br />The P3sm Fire & Safety module boosts <br />accountability by removing the possibility of <br />human error wherever possible with reminders, <br />step -by -step instruction prompts, real -time <br />documentation, and instant alerts if <br />malfunctions or irregularities are identified. The <br />P31m Fire & Safety module is a perfect example of <br />our exclusive technology engineering for clients' <br />needs to increase value and reduce costs. <br />Performance Management <br />Officers can check fire extinguishers, AED, emergency call <br />boxes, emergency showers, and more. <br />Relationship Management <br />For successful resolution of security challenges, we place heightened focus on nurturing the relationship <br />between the City of Santa Ana and our company. Through this relationship, <br />we set the stage for world -class customer service and employee <br />cjt engagement. We cultivate an open dialogue from the outset of the contract <br />to understand your culture, key business objectives, value drivers, and <br />organizational priorities. <br />We build strong customer <br />relationships with the help of <br />proprietary technology to <br />dramatically reduce service issues, <br />meet expectations and evolve with <br />We offer a full range of performance management options that can be <br />accessed in the P3 Portals^^. For example: <br />— Customizable red - yellow -green scorecards <br />— Heat maps showing times, frequency and severity of incidents <br />— Bread - crumbs following Officer movement in real -time <br />— Compliance metrics benchmarking across multiple sites, and <br />enterprise view <br />— Regular review meetings to keep tabs on key metrics <br />— Formal enterprise roll -up analysis presented as needed <br />U.S. Security Associates, Inc., * 1 <br />Confidential Safety and Security Services proposal <br />25K -92 <br />