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City of Santa Ana Public <br />Public Works Agency <br />PROPOSAL — RFP 17-002 <br />fil DIGITAL MAPGeographic Information Systems Services and Data <br />PRODUCTS <br />development strategy and initiatives, and is responsible for leading a team that empowers government, ROW <br />and asset management firms with easy -to -use mapping solutions and comprehensive data solutions. <br />Caroline has 13 years' experience as a solutions consultant in the public and private sector. She specializes in <br />account growth, strategic planning, market development and insights, and stewardship of the company's <br />portfolio of products. <br />Caroline received her B.A. in Liberal Arts and Sciences from Seattle University. <br />Steven Cheng, Director of Data Development —2001 to present <br />Steven Cheng is the Director of Data Development at Digital Map Products Inc., a leading provider of location <br />technology and data solutions. Steven oversees his team in developing and maintaining a large scale spatial <br />data warehouse fueling the company s location technology and content product offerings. <br />Steven has extensive training and experience in spatial data modeling and integration, database <br />administration and development, large scale cadastral data integration, and technology development as well <br />as expertise in GIS. Steven brings a unique ability to add business value to GIS data by aggregating data from <br />disparate sources to enable meaningful analysis. <br />Steven received a degree in Surveying Engineering from National Chung Kung University in Taiwan, and a <br />Master's degree in Geodetic Science & Surveying with a specialization in Digital Mapping and Geographical <br />Information Science from Ohio State University. Steven has also participated in training and education <br />programs from institutions including ESRI, and the Oracle Taipei Education Center and The Institute for <br />Information Industry, Education and Training Division both in Taiwan. <br />Karen Figgins, Product Manager, Government Solutions — 2004 to present <br />Karen is the Government Solutions Product for Digital Map Products Inc., the leading provider of location <br />technology and data solutions. Karen has 15 years' experience working with government, particularly local <br />government. Prior to joining Digital Map Products, Karen worked in the IT Department at the City of Irvine. <br />Karen has spent much of her time at DMP working directly with our government customers and training them <br />to use our products. Through this direct interaction Karen has a deep understanding of their needs and <br />concerns. Karen is responsible for working with our government customers to drive improvements in our <br />products that empower government employees to provide greater service to constituents. <br />7 1 P a g e <br />