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B. CONDITIONS OF SERVICE M'rC reserves the right to change the Services at any time, effective as of the commencement of any renewal period. C. TERM AND TERMINATION (1) Term. i. Standard Support. The Standard Support shall be provided for a term of one (1) year on the date payment for the Services and a signed hard copy of this Agreement is received by MTC and shall be extended automatically for one (1) year period, provided timely payment is received by MTC, unless terminated by either party as provided herein. ii. Custom Support. The Custom Support will expire upon completion of the scope of work. (2) Termination i. Standard Support. Subscriber may terminate the Services at any time by giving MTC thirty (30) days prior notice, provided however, that if Subscriber terminates the Services in the middle of an annual Teri, Subscriber is not entitled to a refund for the period in which the Services are not used. Either party may terminate the Services if the other party breaches any material tern or condition of the Services terns and conditions and the breach is not remedied within thirty (30) days after receiving written notice of the breach. ii. Custom Support. Subscriber may terminate the Services for convenience or default. Upon receipt of notice of termination, MTC shall stop work immediately. MTC will be reimbursed for costs incurred for incomplete deliverables up to the time of termination, not to exceed the amount payable for such deliverables. D. FEES AND PAYMENT (1) Fees. i. Standard Support. The standard fee for the first year of the Services for any licensed StreetSaver' Software is specified on the Web site(httn:/hwvw.streetsaveronline.coird . For additional Software licensed after Subscriber's initial order for which Services are purchased, the term of the Services for such additional Software will be modified and the fee pro -rated to coincide with the original period of Service, so that the terms shall coincide. ii. Custom Support. The fees will be based on the scope of work agreed to by Subscriber as described in Attachment A, Order Acknowledgment, attached hereto and incorporated herein by this reference. , (2) Payment. i. Standard Support. MTC shall submit the first invoice upon receipt of a signed copy of this Services Agreement from Subscriber. MTC shall invoice Subscriber at least thirty (30) days in advance of the expiration of the Term to allow Subscriber to renew the Agreement. Fees are payable in advance and due within net 30 days from receipt of MTC's correct invoice or for ongoing Services, prior to expiration of the Term. ii. Custom SuMort. MTC shall submit invoices for services rendered on a monthly basis, and final invoice upon completion of work. E. EXCLUSIONS MTC shall have no obligation to support: (1) Software modified without MTC's written consent; (2) Use of the Software other than in accordance with the documentation; (3) Software installed on any computer hardware or in combination with other software, except as specified in the documentation. F. SERVICES NOT INCLUDED Unless included in Custom Support specified in Attachment A, the Services do not include any of the following: (1) custom programming services; (2) on-site support, including installation of hardware or software; (3) support of any software not covered by a valid SueetSaver license agreement; (4) on-site training; or (5) out-of-pocket and reasonable expenses, including hardware and related supplies. -2-