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4 �161ry <br />your independent healiheare choice. <br />Alerts & Dashboards —TechCare® alerts on -site healthcare professionals and corporate leadership of inmate <br />quality assurance exceptions. Simply put, our system sends warnings to the charge nurse when inmate care <br />parameters are out of bounds. <br />Meaningful Reporting & Tracking — TechCare® <br />provides centralized storage for data that can <br />be easily aggregated and reported using built-in <br />search tools. In addition, this data can be used <br />to track aspects of inmate care, i.e. checking <br />that all inmates with hypertension have <br />completed a chronic care management <br />encounter within the last six months. These <br />activities assure quality of care and provide <br />detailed documentation. <br />Centralized Care <br />TechCare® maintains nationwide standard levels of <br />interoperability and provides centralized storage <br />for all inmate healthcare activities. NaphCare <br />interfaces, or connects, TechCare® to a number of <br />different systems that allow the SAJ and our team <br />members to have a full view of an inmate's medical <br />data. Examples of interfaces that NaphCare will set <br />up include the following: <br />® Jail Management Svstem: TechCare® builds <br />upon the existing system of inmate demographic files that are currently maintained by the jail management <br />system (JMS). We implement a bi-directional, real time interface with the JMS to gather this information in <br />addition to getting instantly updated on inmate locations and movement. <br />Lab Svstem: We have successfully interfaced with the BioReference for the SAJ, allowing an inmate's <br />laboratory results to be viewed instantly. Having a direct link between the lab vendor and our EHR allows us <br />to instantly alert the physician of critical lab values through physician dashboards. <br />® Additional Internal Svstems: <br />o Diagnostics: Integrated access to add -on systems (i.e. radiology) <br />o Kiosk: Sick call request submission and resolution documentation <br />o Food Service: Diets, allergies, etc. communicated automatically <br />® public Svstems: <br />o Health Information Exchange: Gather inmates' "free -world" medical history <br />o Hospitals and Off -Site Providers: Maintain documentation for off -site encounters <br />o State Medicaid: Verification and eligibility for off -site encounters <br />Inmate Medical Services RFP No. 17-051 <br />City of Santa Ana 62 <br />