NAPHCARE, INC. (2) - 2017 - Laserfiche WebLink

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<*�Ire your independent hooBhmm choim providing patient demographics, including current housing and custody status, diagnostic results, medication administration records, and care provided in other county programs also serving this population. The implementation process went as smoothly as one could hope! Personally, I have been involved in several EHR implementations in my 30-year career, and I can confidently state this was the most well executed and managed implementation I have experienced. The NaphCare team was incredibly accommodating ranging from flexibility with on -site staff and Super User training sessions--- to on -site implementation support ---to immediate troubleshooting during the implementation process. Having NaphCare staff on -site during "go live" was invaluable. Their presence provided great energy, decreased staff anxiety, and provided rapid resolution of staff questions/concerns. We are currently six months into the project, and the support from the NaphCare team has not wavered. They are as responsive today as they have been throughout the entire process. Their commitment to a successful implementation for Orange County has been exceedingly evident. We truly have a partnership with NaphCare for many years to come." —Kim Pearson, Deputy Agency Director, CHS "Ourjourney is just beginning, but so far our impression of the [TechCare®] system's ease of use and comprehensive reporting capabilities is positive and we are excited to achieve full implementation by year's end. Our interactions with NaphCare personnel have been a favorable and collaborative process, and their understanding of the correctional healthcare field has helped us to make system change decisions that will allow us to streamline our delivery system as we move forward with this project." —Kathy Wild, Deputy Agency Director "TechCare® has made a huge impact on how we see patients. Even our most skeptical providers prior to implementation would never go back to paper again! I think the most valuable part of selecting NaphCare as a vendor is their family approach to business. As a client, they treat you just as if you were part of the NaphCare family. Most other EHR vendors are just that-EHR vendors only. NaphCare understands healthcare, which shows in the product they sell." —Jeffrey Alvarez, Medical Director Inmate Medical Services RFP No. 17-051 City of Santa Ana 66