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b. Consultant will implement IVR Speech Recognition functionality as described in the <br />Scope of Work, Speech Recognition, attached hereto as Exhibit A-1, during the extended <br />term. Existing Contingency funds from Agreement will be used to pay for the Speech <br />Recognition implementation. <br />c. Contingency funds may be used for additional IVR services, functionality, software <br />licenses, ports, and maintenance as well as to expand use to other departments, divisions, <br />sections, or locations. Additional Scopes of Work or Change Requests for use of <br />Contingency funds may be submitted by Consultant and approved by the City's Chief <br />Technology Innovations Officer or his designee during the term. This amended term <br />supersedes references to use of Contingency funds or Change Requests throughout the <br />Agreement. <br />2. Section 3. COMPENSATION, is amended as follows: <br />a. The compensation shall be increased in an amount not -to -exceed $108,851.00 during the <br />extended term. <br />b. The City agrees to pay, and Consultant agrees to accept as total payment for its services, <br />$25,955.00, as identified in Exhibit A-1, for the implementation of Speech Recognition <br />functionality using Contingency funds provided in Agreement. The payment schedule is <br />specified in Exhibit A-1. <br />c. The City may elect to continue to renew the PremierPro Support and Maintenance <br />Agreement as part of Agreement for all or some of the IVR applications packs. City <br />agrees to pay Consultant support and maintenance fees estimated in the Support and <br />Maintenance Fee Schedule attached hereto as Exhibit B-1 for any PremierPro Support <br />and Maintenance renewals. This Schedule is based on implementation timing <br />assumptions for Speech Recognition and Dog License as well as the continued use of the <br />City Attorney's Office application pack specified in Exhibit B-1. The actual fees billed <br />for each maintenance period will be for the actual IVR application packs and features <br />live, in use, and covered under PremierPro Support and Maintenance. <br />Section 4. TERM, is amended to extend the term of the Agreement three (3) years and <br />eight (8) months to June 30, 2021. <br />4. Exhibit A, Professional Services Agreement, Section 2. Hardware, is amended to state <br />that the City will provide the server hardware to run Consultant's software. Consultant <br />provided server hardware to City with the initial implementation of the City Attorney's <br />Office TVR application pack, but, since then, the City has elected to implement its own <br />servers and has returned Consultant -provided server hardware back to Consultant. Parties <br />agree that there is no financial obligation to either party as a result of this change. This <br />amended term supersedes all references to the source and ownership of Hardware throughout <br />Agreement. <br />2of8 <br />