LANDSCAPE WEST MANAGEMENT SERVICES, INC.

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1. Purpose: To address issues regarding: upcoming events, blackout dates, Scheduling; and other issues of concern. 2. Held on: Third Thursday of every month or as specified. 3. Location: PW office 220 S. Daisy, Santa Ana, CA 92705 d. Service Level Inspections a. Provide an English-speaking Contract Supervisor to tour the contracted area with the Project b. Manager or his/her designee twice a month to determine compliance with the specifications and to discuss required work. c. Contractor's Supervisor must be authorized to sign documents and/or effect changes to the work being performed. e. As -Needed Meetings Meetings as necessary to address immediate issues regarding: Safety, Injury, or Damage; Public Nuisances; Business Interactions; Work Performance Delays; Repair or Maintenance issues; and other issues of immediate concern. Attendees: Contractor Supervisor and or Contractor Management Representative as appropriate to the nature of the meeting. f. Subject Matter to include, but not be limited to administrative issues, billing questions, contract issues, operational, safety issues, and service issues. 4. Contractor Employees/Uniforms/Vehicles/Place Of Business a. All Contractor Employees: 1. Ensure that all Contractor employees performing work in conjunction with this project are always courteous, professional, competent, and do not cause any undue disturbances. 2. Remove any employee who is determined by the Project Manager or his/her designee to be incompetent, working inefficiently, disorderly, intemperate or otherwise objectionable Immediately removed from work under this agreement and replace with a satisfactory replacement. 3. The City of Santa Ana Is committed to a safe workplace. The Project Manager or his/her designee may direct Contract Supervisor to immediately remove any worker who is unfit for duty. 4. Employees must present a neat, well-groomed appearance at all times. 5. Perform the work while minimizing disturbance to the citizens, residences, and businesses. 6. Workers must have basic knowledge, experience, skills and abilities in general labor, custodial maintenance, landscaping maintenance, cleaning, trash handling, landscape care and street safety procedures to perform the scope of work requirements in accordance with the specifications at all times. Workers who do not demonstrate these capabilities shall be replaced at the request of the Project Manager or his/her designee.