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tool/app has replaced paper time tickets. Amtech maintains a check chart on -site <br />but more detailed information will be provided to the City if requested. <br />Day One <br />On the first day of the contract, Amtech will set up a kick off meeting with City <br />Management and Maintenance (as discussed prior, Amtech currently services <br />the Jail/PD and serviced the City in the past). Amtech's team will include Abdalla <br />Robbin (Business Development Manager), Timothy Herter (Service Supervisor) <br />and mechanic(s). Abdalla will manage your account and will be the primary point <br />of contact. Amtech will provide all relevant contractual, contact (account <br />management and trouble call placement), and equipment information described <br />above. Amtech will then discuss customer expectations, check in/check out (sign <br />in/sign out log) procedures, confirm billing information is correct, and any <br />additional information pertinent to a smooth transition. The mechanic will then <br />walk the property with facilities to be acclimated to the equipment and location <br />and perform Amtech 1- maintenance" procedures. Such procedures include <br />placing safety stickers and check charts, performing maintenance and re- <br />programming telephones (only if customer chooses to utilize Amtech 24-7 <br />answering service) to be dialed directly from the elevator. Amtech will need to be <br />informed of any access issues to the equipment including machine room keys <br />and whether we can place lock boxes on the machine room doors. <br />The First 30 Days <br />Within the first 30 days, Amtech will have completed a capital planner for all <br />equipment. A capital planner is designed to mitigate any potential maintenance <br />issues that are considered prior to the contract, covered contractually, or to <br />provide proposals for upgrades. Note, due to the conditions of the City elevator at <br />the time of the job walk, proposal(s) may be issued. <br />Reaular Meetinas (if necessary) <br />Amtech is a proponent of regular meetings with the City staff to discuss <br />maintenance, invoices, work orders and any items that need to be brought up in <br />order to strengthen the relationship. This is primarily of importance during the <br />season. <br />Spare Parts <br />Amtech will store some commonly used parts on -site at the City for replacement <br />unless they are obsolete. If the parts are obsolete, Amtech will provide a <br />proposal for upgrade. For parts that are not common, Amtech will also provide a <br />critical parts list for inventory that the City can buy for immediate replacement, <br />which Amtech will then replenish free of charge. If the City chooses to not keep <br />non -common parts on site, Amtech will utilize our warehousing and nationwide <br />parts management and inventory system to facilitate delivery to reduce <br />downtime. Standard shipping times apply but if need be, Amtech will expedite <br />parts at the City's request and approval. <br />0 <br />25C-34 <br />