25D - AGMT FOR RIGHT OF WAY ON-CALL

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In the RAMP we assess opportunities to incentivize owners and expedite property acquisitions. Considering the housing crisis, we assess relocation needs under the provisions of Housing of Last Resort (LRH). With input from the RAMP, we develop a Risk Register for project scope, cost, and schedule control that is maintained throughout the project. In the Risk Register we address impacts to utilities that require long relocation lead times such as transmission Lines, and/or time associated with special uses such as restaurants or gas stations for example. Quality Assurance/Quality Control (QA/QC) PLan The ROW Company understands a Quality Management Plan is vital to deliver an effective and efficient process for the development of projects. Our team develops and follows a Quality Management Plan that meets the standards of professional practice and satisfies requirements of a project scope and schedule. We develop a Quality Assurance /Quality Control (QA/QG plan and ensure all Project Team members, including subconsuLtants incorporate the plan for each project. We ensure each team member and subconsuLtants understand project objectives, apply sound right-of-way principles for all phases of delivery and produce quality, accurate, and complete documents within the project schedule and budget. We ensure all procedures, policies, regulations and project documents are conducted and prepared in accordance with Federal Highway Administration (FHWA), Caltrans, Federal Transit Administration (FTA) and PWA policies as appropriate_ As part of our Quality Control process we identify key milestones within a project schedule for each deliverable. Each deliverable is reviewed by our Project Manager, followed by our QA/QC reviewer. In the event documents require revisions or clarifications, our QA/QC reviewer returns the documents to our Project Manager for revisions. When our reviewer determines documents are acceptable, they are forwarded to our Project Manager. After documents are approved by our Project Manager they are forwarded to PWA for review and approval with a cover sheet to document the reviews and status of each document. Our Project Manager also ensures appropriate actions are taken if necessary, to improve or modify the QA/QC plan and ensure appropriate resources are provided. The ROW Company's approach to project delivery utilizes an innovative team concept that improves efficiency and effectiveness, resulting in faster delivery and cost savings for our clients. Our QA/ QC process is just one of the many tools we use to provide excellent service and consistently deliver capital improvement projects. Budget Management At the onset of a project, ROWCO's Project Manager coordinates with the PWA Project Manager to develop the Right -of -Way Project Budget for Consultant Deliverables. Once the budget is developed, our Project Manager manages the budget throughout the term of the Contract and provides a Right -of -Way Costs Report updated and delivered to PWA on a month ly basis. The Report includes updates on Task Order cost and associated budget for each invoice. Any increases in cost or scope are reported for review and approval. Our meticulous project scheduling and work planning ensures tasks and assignments are delivered within the Project Schedule. Personnel Management We believe public projects require the highest degree of regulatory, management and certification expertise. Our team consists largely of Senior Right -of -Way Professionals (SR/ WA), and personnel with an extensive record delivering Local projects for public agencies who remain informed of policies and practices within the right-of-way profession. In accordance with our philosophy, we carefully consider the credentials of key personnel for such positions as Project Manager, Acquisition Manager, Relocation Manager and Utilities Relocation Coordinator who have the requisite experience, training and certification. PRO POSAL TO CITY OF SANTA ANA, RFP 2C- 25D-120 �=4✓co�"e