25D - AGMT FOR RIGHT OF WAY ON-CALL

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SCOPE OF SERVICES Establishing and Maintaining Project Controls When PWA issues the Notice to Proceed, our right-of-way team coordinates with PWA for administrative processes and procedures, and we establish a plan to maintain lines of communication to keep PWA informed of real time status and planned activities. Our team Lead works closely with our support team PWXs project managers for the planning and execution of service tasks. We keep PWA informed of the status of services and issues that may affect budget or schedule. We ensure right- of-way is delivered on time through an extensive communication plan that involves daily, weekly and monthly communication amongst our project delivery team. Our team ensures excellent service through a meticulous project management plan that incorporates: p Initiating project requirements in coordination with PWA, including gathering information, clarifying questions, assessing resources and risk, identifying partners and stakeholders, and developing a clear concept of the PWAs goals and objectives. p Planning the implementation of services. In accordance with simple or complex service requirements, we plan and prioritize tasks. We develop a timeLine/schedule to complete tasks on time and as planned while managing risk and maintaining quality controls. p Executing services by managing resources and following detailed implementation plans. In executing tasks, we identify, communicate and manage any risk items, ensure quality controls and keep PWA informed of real time status and planned activities. O Monitoring and controlling services. We monitor tasks that require processing and conduct follow ups as necessary through successful completion. We monitor internal or external service activities. We document and track tasks in a Project Status Report. O Closing services upon successful verified completion. We obtain final acceptance of services to confirm deliverables are achieved. We conduct extensive OA/OC reviews to ensure documents and files are in compliance with applicable Laws and procedures prior to being delivered to PWA. p Informing PWA of Caltrans and FHWA policies, procedures and industry updates that may affect right-of-way delivery. We actively participate in professional organizations and industry events to keep our clients and ourselves informed of key updates. O Delivering outstanding results and customer service through our commitment to PWA. Our team plans, implements and delivers services with clearly defined results. We aim to integrate our services as an effective extension of PWXs programs. While tasks may require more or less planning or execution, our project management -based principles produce quality results and create efficiencies to enhance and accelerate right-of-way services. a PRO POSAL TO CITY of SANTA ANA, RFP 2C- 25D-142 zg