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10. Confidentiality Trust is difficult to earn and easy to lose:
<br />Respecting Both Confidentiality and Procedural Transparency, Quiet Diplomacy,
<br />Some Things are Best Unsaid, Consider Safety.
<br />11.Independence Struggle to achieve and maintain independence:
<br />Funding, Politics, Staff, Boards, Credibility, Reporting Relationships, Conflicts of
<br />Interest.
<br />12. Authority Legislate the strongest possible at the time:
<br />Windows of Opportunity, Changes by Design, Voting, Moral Authority,
<br />Consensus or Sense of the Meeting.
<br />13. Efficiency Wisely invest time and treasure: Screening,
<br />Selection, Training and compensation, Investigation, Policy Impact, Procedural
<br />Impediments.
<br />14. Belonging Create a support group of fellow travelers: Peer
<br />Support Network, Professional Mentoring, Respect of Elders, Professional Tribe,
<br />Not Alone.
<br />15. Truth Be genuine, honest and respectful: Media
<br />Relations, Community Outreach, Situational Variables, Lawful but Awful,
<br />Varieties of Truth.
<br />16. Partnerships Work to attract allies: Civil Society Group Activity,
<br />Faith Community Partners, Enhancing Community Cooperation, and
<br />Engagement Workshops.
<br />17. Intention Act to build, not weaken, community engagement:
<br />Citizen Clients, Partners, Patience and Persistence, Peace with Justice, Safe for
<br />all Security.
<br />18.Change Learn from every injustice and error: Resistance
<br />Analysis, Mining Complaints, Policy Change, Disparate Outcomes, and Unjust
<br />Law Modification.
<br />19. Creativity Be creative with conflict management:
<br />Police/Community Workshops, Nurturing Relationships, Crisis Utilization, Timing
<br />Interventions.
<br />20.Openness Be open to new or different methods: Risk
<br />Management, Technology, Mediation, Outside Typical Process, Science,
<br />Restoring Confidence.
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<br />65D-173
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