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Pacific College takes very seriously complaints and concerns regarding the institution. If you have a complaint concerning Pacific College's compliance with academic program quality and accrediting standards, you may present your complaint to the WASC Senior College and University Commission (WSCUC) at https://www.wscuc.org/comments. WSCUC is the agency that accredits Pacific College. Reinstatement Policy Students who have been dismissed for failing to maintain satisfactory academic progress may apply for readmission 45 days after the notice of dismissal has been issued to give time for the student to correct the issues that may have caused unsatisfactory academic progress. The time also allows the school to process the student's change of status, calculate financial aid refund, and issue check refund, if applicable. The application for readmission shall be sent to the Registrar. The application shall be evaluated by a Committee and the student shall be notified of the Committee's determination to approve or deny the request. If the request is approved, the student has to complete the following: • financial aid exit interview (if applicable) • Program Director interview • payment of outstanding balance • background screening (if file copy is more than six months from the date of application for readmission) • health screening (if applicable) • additional requirements (if applicable) The student will be admitted at the beginning of the next available course. If the course is no longer available or has been changed due to curriculum revision, the Program Director shall determine which course is appropriate for the student to start. If application for readmission is more than one year from the date of dismissal, the program director shall determine which course is appropriate for the student to start. The student may be required to take applicable assessment examinations at the student's expense and/or audit the class. Once reinstated, the student must achieve the minimum grade required for the course to be considered making satisfactory academic progress. The student who fails to meet satisfactory academic progress may be denied another reinstatement. Satisfactory Academ ic Progress (SAP) All students are required to demonstrate satisfactory academic progress by meeting a qualitative (grade - based) standard and a quantitative (time -based) standard at monitoring points during their academic program enrollment. Monitoring Points - SAP is evaluated at intervals throughout a student's academic program enrollment. Pacific College evaluates a student's academic progress at the end of each semester (payment period). Qualitative Standard - The cumulative grade point average (CGPA) is used to measure whether the qualitative standard of achievement is being met. Students of baccalaureate degree programs must have a CGPA of at least 2.0 or 70% success at each monitoring point. Students of Vocational Nursing programs must have a CGPA of at least 2.0 or 75% success at each monitoring point. Quantitative Standard - The pace of completion is used to measure whether the quantitative standard of achievement is being met. Pacific College measures whether the pace of completion at each monitoring point meets the minimum percentage of coursework that must be satisfactorily completed for the student to complete their academic program within the maximum time frame. Pacific College 2020-2021 Catalog 49