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Cleaning, Maintenance and Repair, and Painting Schedule <br /> The frequency for cleaning and performing maintenance(including painting)at bus shelters and bus stops <br /> is presented in Table 2 below and in this Agreement. <br /> mySantaAna App <br /> i <br /> Communication regarding maintenance or cleaning requests of the bus stops shall be handled through <br /> the City's computerized work order management system, whether presently known as the <br /> "mySantaAna" app (the "City App") or otherwise in the future. Company personnel shall use <br /> handheld devices such as smartphones or tablets to receive, respond to, and close maintenance <br /> requests through the City App. Company shall respond within twenty-four (24) hours to any <br /> maintenance or service requests that are received through the City App or otherwise. <br /> Cost of Utilities <br /> Company shall incur 100% of the cost of all electrical connections, including obtaining all service <br /> permits from Southern California Edison (SCE), running electrical conduit and for all metered <br /> electrical charges generated by the Street Furniture. <br /> Fours of Operation <br /> To preserve peace and quiet, maintenance, repairs and replacement of street furniture in residential areas <br /> shall be between 7:00 a.m. and 6:00 p.m. seven days per week.Hours for steam cleaning bus shelters and <br /> bus stops are between 3:00 a.m. and 9:00 p.m. Monday through Friday and between 5:00 a.m. and 9:00 <br /> p.m. on Saturday and Sunday. If complaints are received from residential units, which are at least one <br /> hundred (100) feet away from service locations, the Executive Director may direct that services shall be <br /> performed between the hours of 7:00 a.m. and 6:00 p.m. Contractor may not make exceptions to these <br /> service days and times without advanced written approval from the City. <br /> Traffic Control <br /> Traffic control shall be provided by Company to ensure that no personnel, equipment, and/or vehicles <br /> block lanes without proper warning signs and all required safety measures when performing services <br /> under this Agreement. <br /> Advertising Services <br /> a. Company's obligation is to maximize the revenue of the Advertising Inventory. All ad campaigns <br /> in the Advertising Inventory must have a revenue component based on market rates. Company <br /> shall not use the Advertising Inventory to bonus additional ad panels to clients that are not <br /> purchasing ads in the Advertising Inventory. <br /> I <br /> b. From time-to-time, Company shall evaluate the opportunity to replace the current static ad panels <br /> with digital panels and shall do so when it becomes economically feasible and after obtaining <br /> approval by the City. <br /> City Council 24 — 111 1/18/2022 <br /> Page 19 of 27 <br />