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lay audience. A second opinion is also invaluable in <br />identifying alternative approaches to the analysis. <br />Inter -disciplinary review is invaluable on a multi- <br />disciplinary project like this one, as it helps to ensure <br />that recommendations are consistent among team <br />members. Also, a fresh "outsider's" review often <br />catches errors that go undetected through multiple <br />reviews by the same person. <br />Figure 2 illustrates Iteris' QA/QC flowchart. It is Iteris' <br />policy that all documents be reviewed by senior staff <br />(QC Lead) before distribution, and that this person be <br />identified early in the process. During the internal <br />project kick-off meeting, once the deliverables are <br />identified, the Mr. Ramirez and QC Lead for each <br />task shall identify specific senior staff who are able <br />and qualified to perform the reviews. At each level of <br />document review, the author shall review their own <br />work relative to the underlying analysis, calculations <br />and graphics of the report, and does not assume that <br />someone else will be reviewing it to catch any <br />mistakes. This same attention to detail is applied to <br />graphics (maps and presentation materials) that will <br />be incorporated into documents and presentations. <br />They must all be reviewed by someone other than <br />the "author" and the graphic technician who <br />produced them to make sure that the information and <br />message conveyed is clear and understandable. <br />Graphics and presentation materials are often the <br />most critical elements of a project as they are what <br />the public and policy makers' focus on and they must <br />be accurate and concise. <br />Deliverables <br />• Quality Control/Quality Assurance Plan <br />• Project Schedule/Invoicing <br />• Project Correspondence <br />TASK — TRAFFIC ENGINEERING <br />Figure 2 — Project Controls Process <br />TASK INITIATED <br />Preparation YES <br />of Document <br />Task Lead <br />Transportation Planning Studies <br />The types of transportation planning services we perform include: <br />• Traffic impacts studies <br />• Parking studies <br />• Traffic Circulation analysis <br />• Circulation Elements Update of <br />• City's General Plan <br />• Travel demand forecasting <br />• Corridor studies <br />• Traffic Calming Analysis and Design <br />• Infrastructure transportation planning studies <br />• Active Transportation and Safe Routes to School studies <br />Santa Ana, On -Call Transportation & Traffic Engineering Services (RFP No. 21-125) Iteris, Inc. 123 <br />