Item 16 - Agreement with Patrol Solutions, LLC for Security Guard Services

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Wednesday, September 8, 2021 Patrol Solutions PROPOSAL Page 14 F. PROPOSED WORK PLAN 1. Statement of Understanding Patrol Solutions has read and reviewed the Scope of Services in the RFP, and we understand the City’s needs and requirements. We are capable and willing to perform all of the work requested, and local team has the infrastructure in place to adapt to your evolving needs. 2. Anticipated Approach We do not anticipate any issues that would hinder us from beginning services. Typically, we prefer a four-week startup period that begins when the contract is signed. However, in the past, we have been able to implement services in shorter time frames when circumstances absolutely demand it. 3. Suggestions or Special Concerns At this time, we do not have any particular special concerns to bring to the evaluation committee. 4. Deliverables and Implementation Plan Start-up Plan Our transition plan begins once we receive the awarded contract. The client immediately will begin to experience a more disciplined, thorough, and systematic approach to security service. PS will: • Seek to understand and operate in harmony with current work-flow. • Anticipate and assess the potential impact on various departments and constituencies. • Learn all rules, policies, and procedures at the site and within the operation. • Implement the most effective tools, materials, and technology. • Execute a systematic and smooth transition of responsibility that instills confidence. Key Personnel Duties and Responsibilities: Before the transition starts, PS will identify the key personnel who will be responsible for delivering services and define their duties during the transition. Documentation and Communication: PS, together with the client, will establish ongoing communication methods and requirements needed to operate the security program. Transition Timeline Task Assigned Date Due Responsibility Award letter issued to PS > 3 weeks prior to startup Gen. Mgr. PS transition team assigned and in place > 3 weeks prior to startup Proj. Mgr. Meet with client to obtain site specific information > 3 weeks prior to startup Proj. Mgr. Outline and adjust transition plan if needed > 3 weeks prior to startup Proj. Mgr. Security and technology assessment > 3 weeks prior to startup Proj. Mgr. Management/labor meeting > 3 weeks prior to startup Proj. Mgr. Conduct site security survey > 3 weeks prior to startup Proj. Mgr. Introduction letter, application, and drug screen > 3 weeks prior to startup Human Resources EXHIBIT 1