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Illumination Foundation will be committed to active participation in city and county -wide <br />community events, To the extent that is reasonable and feasiblu, representatives of Illumination <br />Foundation will attend meetings of the local Neighborhood Association(s) and local Chamber of <br />Commerce(s) when invited, and communicate with neighborhood and business participants. <br />Additionally, Illumination Foundation may sponsor special events, Such as community resource <br />fairs, which will include the community and the neighborhood on various occasions. <br />STAFF_PLAN <br />Illumination Foundation will exercise their best efforts to prioritize Santa Ana residents while <br />hiring For this facility, but may hire from any geographic area if necessary. <br />STAFF TRAINING <br />All Program staff will be trained when hired in: emergency evacuation, first aid procedures, <br />mandated reporting policies, crisis intervention, Narcan and CPR procedures, This training will <br />be repeated and updated annually and as needed. Staff may receive additional training on <br />different topics as opportunities arise and are needed. <br />Each staff member also receives on -going in-service training in crisis management, <br />strength -based approaches, trauma-infornned care, motivational interviewing, mediation, and <br />positive commun-ication skills. <br />Security staff will be provided sensitivity training to better equip them to work with homeless <br />clients, and those in crisis, <br />,ACCESS TO SAFE SS ELTER <br />The Navigation Center will be accessible 24 hours a day, seven days/week, 365 days a year. In <br />order to decrease the impact to the surrounding neighborhood, access to bed availability will be <br />handled through a reservation system. No walk-ins for the Navigation Center Program or <br />services will be permitted, Illumination Foundation shall prioritize all beds at the facility for use <br />by persons who reside in Santa Ana, based on reasonable criteria established to determine <br />residency. Approved referral agencies are City of Santa Ana authorities, including but not limited <br />to members of the Santa Ana Police Department, Santa Ana staff, and/or third -parties under <br />contract with the City 'for outreach and engagement services with homeless individuals. This <br />includes CityNet, Illumination foundation, and the Orange County Health Care Agency, <br />LENGTH OF STAY <br />Illumination Foundation proposes a 120- to 180-clay length of stay; however based on a client's <br />vulnerability, chronicity, and available housing inventory, more time may be required. It is <br />Illumination Foundation's goal to match all eligible individuals to appropriate permanent <br />housing at the earliest opportunity. Each client will have a Case Manager and Housing <br />Navigator supporting their progress toward housing stabilization. The program is designed to <br />