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Last modified
12/4/2023 11:15:08 AM
Creation date
12/4/2023 11:14:47 AM
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Contracts
Company Name
HEWLETT PACKARD ENTERPRISE COMPANY
Contract #
A-2023-212
Agency
Information Technology
Council Approval Date
11/21/2023
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Statement of Work —City of Santa Ana —High Touch Services <br />v1.4 <br />November 6, 2023 <br />2. Scope of Work <br />Aruba is committed to delivering a comprehensive solution for the City of Santa Ana, encompassing the <br />installation and meticulous configuration of a cutting -edge, Aruba -centric wireless network. This <br />advanced network is designed to integrate seamlessly with the existing mobility controller and network <br />access control system, significantly enhancing the City's connectivity and fortifying its security profile. <br />In pursuit of optimal outcomes, we will leverage local expertise for most of the project, except for the <br />design and planning phases. These critical stages will be executed remotely by Aruba's team of <br />seasoned professionals, ensuring access to the highest level of industry expertise. <br />The project initiation involves a rigorous evaluation of the City's current infrastructure. This analysis will <br />serve as the foundation for the creation of tailored design and configuration templates. These will be <br />uniquely designed to align with the City's specific needs and requirements while considering the existing <br />systems and future growth potential. This process will be collaborative, with Aruba working closely with <br />the City's IT team to ensure alignment with their strategic objectives. <br />Upon the City's approval of the design and configuration templates, we will proceed to the <br />implementation phase. Our skilled local resources will undertake the installation and configuration of the <br />new Aruba -based wireless network, with a keen focus on minimizing disruption to the City's daily <br />operations. <br />This project is a Time and Materials project for 15 days that could traverse multiple stages, including <br />planning, design, installation, testing, and finalization. Each stage is designed to ensure meticulous <br />execution, culminating in the delivery of a robust, secure, and efficient wireless network that not only <br />meets the City's current needs but also provides a solid foundation for future technological <br />advancements and scalability. <br />The following represents what is planned, during the 15 days, time permitting: <br />2.1. Phase I - Planning <br />This phase is required to ensure all physical and logical aspects of the solution are discussed and <br />documented. This will also allow each party to ensure their areas of responsibility are fulfilled prior to the <br />installation. Aruba HTS will develop a Project plan, a requirements document, and a High -Level Design <br />("HLD") document that will encompass a plan for deploying Aruba wireless, ClearPass and Aruba <br />switches into the existing infrastructure. <br />2.1.1. <br />Entrance Criteria <br />2.1.1.1. <br />Signed Statement of Work <br />2.1.1.2. <br />Purchase order for services received and booked by HPE. <br />2.1.2. Activities <br />Aruba will: <br />
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