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Statement of Work— City of Santa Ana — High Touch Services <br />vt.4 <br />November 6, 2023 <br />2.1.2.1. Develop a high-level project plan with all stakeholders to ensure timelines are understood <br />by all parties. This plan is limited to defining major work efforts and a general timeline of <br />how these efforts line up with each other. <br />2.1.2.2. Collaboratively, develop a Requirements Document <br />• Define functional requirements for <br />o Aruba Controllers <br />o APs/IAPs <br />o Aruba switches <br />o User Roles <br />o I Addresses <br />o Hostnames <br />2.1.2.3. Develop a High -Level Design (HLD) document. <br />2.1.2.4. Collaboratively work with all stakeholders to develop a training strategy. <br />2.1.3. Customer Responsibilities <br />Customer will: <br />2.1.3.1. Provide an adequate work environment to allow Aruba consultants the ability to perform the <br />activities identified above. <br />2.2. Phase II - Design <br />2.2.1. Entrance Criteria <br />2.2.1.1. Completed Requirements Document <br />2.2.1.2. Completed High -Level Design Document <br />2.2.2. Activities <br />Aruba will: <br />2.2.2.1. Develop a Low -Level Design (LLD) document using the standard Aruba LLD template. <br />