Item 26 - Adoption of the City of Santa Ana Emergency Operations Plan

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City of Santa Ana Emergency Operations Plan Part I Basic Plan 3.6.2 Notifications Provided by the City of Santa Ana For hazard events affecting the City of Santa Ana, the City has the primary responsibility to provide emergency information, warnings, and direction on protective actions to its residents and businesses. Methods and systems for notifying the public are described below. All emergency notifications issued by the City will be coordinated to the greatest extent possible with other responding agencies, the Orange County Operational Area and other impacted jurisdictions in accordance with current plans and procedures. Specific agencies with dual or overlapping jurisdiction within the City of Santa Ana with whom notifications should be coordinated include: • Orange County Fire Authority • Orange County Operational Area/OCSD Emergency Management (liaison with all County agencies and all other political subdivisions) • Santa Ana Unified School District • Garden Grove Unified School District (portion of the City west of Santa Ana Riverbed); Orange and Tustin Unified School Districts (small sections in the northeast portion of the City) • Rancho Santiago Community College District/Santa Ana College and properties • Any bordering City (Orange, Tustin, Irvine, Costa Mesa, Fountain Valley, Westminster, or Garden Grove) whose residents, businesses or departments may receive or be impacted by notifications. AlertOC AlertOC is the City and County emergency mass notification system and is the City's primary method of rapidly providing emergency information and warnings to large portions of the City. AlertOC utilizes the E911 database of all landline telephone numbers, and residents and businesses are also strongly encouraged to self -register, at www.AlertOC.com, to receive notifications by multiple cell, text, email, mobile app or assisted -hearing devices. These multiple methods of contact provide a redundancy to ensure that emergency messages are received as quickly as possible and to increase the success of notifications when some communication pathways may be disrupted, inoperable or overwhelmed during an emergency. AlertOC notifications can be sent to the entire City, to selected geographic portions of the City, or to pre- programmed distribution lists. Notifications can be sent by the City, through the Santa Ana Police Department Emergency Management/Homeland Security Division and/or Public Information Office. AlertOC may also be utilized by the County of Orange, through the Orange County Sheriff's Department Control One Desk and/or Emergency Management Division, to send messages countywide or to multiple impacted jurisdictions, or to send messages on the City's behalf if the City is incapacitated. Emergency Alert System (EAS) The City of Santa Ana may request broadcast of an EAS message (see Section 3.6.1 above) on its behalf, if the message is applicable to a wide geographic audience. (EAS messages cannot be limited to within City boundaries.) City officials authorized to request EAS broadcast on behalf of the City include the City Manager, Chief of Police, Watch Commander, OCFA Chief Officer, or other City Official acting in one of these capacities. The City's request for EAS broadcast will be directed to the Orange County Sheriff's Department, including the OCSD Department Commander, Control One or Emergency Management Division. Wireless Emergency Alerts (WEA) Wireless Emergency Alerts (WEA) are text messages that can be sent through wireless carriers' networks to WEA- enabled cell phones within the impact area of an imminent and dangerous local situation, severe weather event or Amber Alert emergency. WEA messages are transmitted to all devices within range of selected cell towers or cell sites and, like EAS, cannot be limited to City boundaries. The City of Santa Ana may request broadcast of a WEA message on its behalf, if the message is applicable to a wide geographic audience. City officials authorized to request WEA broadcast on behalf of the City include the City Manager, Chief of Police, Watch Commander, OCFA Chief Officer, or other City Official acting in one of these capacities. The City's request for WEA broadcast can be directed to the Orange County Sheriff's Department, including the OCSD Department Commander, Control One Desk or Emergency Management Division. 129