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review or inspection shall be conducted in a reasonable time, place and manner and Vendor shall cooperate in good faith with the City to accomplish such undertaking. All such efforts shall be at the sole cost and expense of the City unless such audit, review or inspection determines the Vendor has not been dispersing funds equal to thirty percent (30%) of the gross billed revenue from the recipient of the collect calls from the Inmate Telephones. In the event that such a determination is made, Vendor shall, within ten (10) calendar days from dispatch of a written demand from the City, deliver to the City the total non -paid sums of money due the City, plus interest thereon calculated at ten percent (10%) per annum, in addition to the full amount of the cost incurred by the City to commence and complete to audit, review or inspection of Vendor's records. 3. The term of this Agreement shall be for a period as long as inmates are housed in the existing Santa Ana Detention Facility not to exceed thirty six (36) months, commencing on November 21, 1995. This agreement does not transfer to the new Santa Ana Jail Facility currently under construction. 4. Vendor agrees to (a) Supply the Facility with the Inmate Telephone System. (b) Install, service and keep clean the equipment and keep same in repair at its own expense during the term of this Agreement. Vendor shall respond within two (2)hours to any notification from the City of the need for a repair to an instrument and/or the telephone system, and within one (1) hour to any such notification which is declared by the City to be of an emergency nature. (c) Pay line charges imposed by any local or long distance telephone company and any other cost associated with the Innate Telephone system. No cost will be incurred by the City with regard to the Inmate Telephones. (d) Provide booking phones and lines for any necessary free calls. (e) Conduct a periodic needs assessment to determine if all inmate telephone needs are being provided for the Facility. (f) Provide all necessary blockage of numbers, time limits, cut-off switches and any other pertinent security features and reporting features that are available to technology an desired by the Facility administration. (g) Provide for "Call Detail Report" retrieval for any or all inmate telephone records either by fax or computer which will be supplied by Vendor at Vendor's cost.